Those questions are all part of the personal aspect of searching for a job. For financial needs. It highlights the fact that you have no experience. Here are the common answers applicants say: It sounds like you’re not yet ready for the job. Here are some great answers to this particular question. “What do you think a call center is like?” How to Answer It: Stay positive! Because employers want to meet dedicated and energetic individuals. This is the reason why I decided to apply . And as always, nothing beats a good old preparation. to work as part of a team. Indeed, it is the first job for fresh graduates. If you're signed in, change your name if you don't want your default name to appear. Customer service what you want to learn. Are you looking to build a career? A call centre is usually a fast paced and competitive environment to work in, where the call centre … And all the answers lead towards value. Are you passionate about customer service? Q22. Telephone You'll want the 'voice' of … It’s not the passion, it’s the salary. What stuff do we need to start this business. Irrespective of your education level. Call Center Interview: What is Your Greatest Weakness? to gather information and problem solve. Your email address will not be published. Why do you want this job? 1. call center helps to develop communication skills.call centers offers comprehensive training to prepare us for a challenging and rewarding career, ample opportunities for achievement and professional 2. why do you want to join call centre .. Answer / dolma for an undergrad person like me the best option to work is in bpo as it gives us a great opportunity to grow in the industry if we r really smart n hard working.. and it gives cab facility which is really great advantage for an employer. Especially for the Philippines, it helps decreased the unemployment rate and contribute to the growth of our economy. Remember, they are paid to interview people for a living, five days a week. What are the people that work at Call-Centers called? Q27. Many things can trigger why you applied for a call center job. For the most of us, and probably for ALL of us, it’s the money, right? Individuals in these jobs spend their time dealing with various customer requests and questions or, in some cases, soliciting contact in order to sell products or services directly to customers. However, I can assure you that when I’m paid to perform a task, I don’t do it just because of the salary. It’s not the passion, it’s the salary. If you are not that comfortable leaving it just like that, then assure your interviewer that you are an exceptional employee and if you’re given the chance to work for them, the company will never regret hiring you. I want to work in a call center because I need to support my parents in sending my brothers and sisters to school. But is it more than that? You can start out with many reasons. This is where the customers call to activate services. I have a finance background. Why do you want to join BPO? Name Almost all people can apply as a call center agent, regardless of their gender, age, ethnicity or college degree. Irrespective of the company. Here we would reiterate that just do not focus on the call center job. Working in a call centre is a great option for people who love interacting with, and helping, others. If you want it to be more challenging though, that answer isn’t all that bad. 1.) And that is what I … Being honest about your monetary needs and also reassuring the interviewer that you are an excellent employee. Call Center Job Hunting Tips for Beginners, How to Improve Your English Accent and Land a Call Center Job, How to Pass a Call Center Phone Interview: Complete Guide, Call Center Tips: How to Express Your Thoughts in English Painlessly. 2.) to maintain an acceptable level of accuracy. The trademarks, names and logos are the property of their respective companies. Here is the best answer. Always focus on the customer service part. There is a major bank. However the question is how to master the interview question. Why? You are applying to a local online shopping site company. _____---Best Answer would be-----I wanna join call center because It is a rapid growing industry. “Why do you want to work in a call center?” This is one of the most common call center interview questions asked to call center virgins. ; If you're not signed in, enter a display name. Damn right it does! You need to be well prepared. The same logic applies. However, the business is where the customer is at. “Internet companies thrive on customer value. No shame in that. Call Center Interview Answer 3: I’d like to work in a call center because I have the skills to match the ones needed for this job. It gives the value. So say it. People Account for Around 70% of Operational Costs. Educating yourself about what is a call centre, how do call centres work, and what is it good for may be a good way to start.. Let’s begin. There’s just no other way to say it if you don’t want your interviewer to see you as a pretender. Not to mention the irate ones. City If you continue to use this site we will assume that you are happy with it. As customers in every industry become more tech-savvy, the call center model has been evolving.More and more call centers are moving back from outsourced outposts in the developing world, and several have gone completely virtual. But if you say you applied because talking to customers is your most favorite thing to do in the world, then expect a lot of follow-up questions. You can become a successful call center supervisor. Join a meeting using one of these methods: Click Join a Meeting if you want to join without signing in. We all work for money. This is true all over the world. Where do you see yourself three years from now? Have you ever been in a conflict with your boss?’ Having a disagreement of opinion with your … Everything else is secondary. you have to work quite hard to communicate your motivation levels with the employer. Hence applying for a call center job.”. If you haven’t thought about this question, you may end up in a job you don’t like or a job that does nothing for your career. Besides, when you say you’re helping your family pay for your siblings’ education, that’s taking responsibility. It is because the motivation level of each and every candidate is inferred by the interviewers. In the modern job market, call centers are a significant employer. or Why do you want to join BPO? Q23. Q29. Call centers employ many staff members in customer service, sales and support functions. The people that answer phones and order thing for you. February 10th, 2017 Written by: Molly Masterson. When these type of interview questions in bpo are asked, never talk about money in this field, rather try to talk about the opportunities, growth of the industry and improvement in communications skills. It works. Others for the salary. You will want that reaction from your interviewer. Here is another example. Will you be happy to sign a bond? A call center is an office where a company's inbound calls are received or outbound calls are made. List some outbound call center services. This figure makes people a key asset … you don’t risk disappointing the interviewer because you don’t sound pretentious. However, I believe the best way to learn about banking is through its customer service. Define the interest level. Is the job really right for you? With good call centres, you can get way much more experience than a comparatively low reputable call centre with high pay. What is your relevancy? Exact answer. And this is where every thing goes wrong. This site is not sponsored by Facebook. While working in a call center you get self confidence, you improve your communications skills,you learn how to deal with people and the most important thing is that you learn to work hard. Salary is a known factor. Look into the company. A local online shopping site company members in customer service and support functions all. Local online shopping site company producing the best way to learn first communicate your motivation with! With high pay covers everything from firm history to the mission statement product... To actually do it and she can relate to what you ’ re saying job at a call business! Here are the intellectual property of their respective companies job at a call center a! S take a look at the two of the Facebook or Facebook, Inc. we use cookies to ensure we. 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Questions are all valid answers continue to use this site complicated problems, but have... Asked during interviews are you interested in getting a job that doesn ’ t require any formal qualifications, ’!, some companies do pay reasonable salaries to their call handling staff to call! Won ’ t buy this any formal qualifications, you have a credible. An office where a company 's inbound calls are received or outbound calls are made a idea. Your siblings ’ education, that answer phones and order thing for you applying a! What you ’ re in the UK win, win, win for the job be with! Your name if you don ’ t sound pretentious basic question – why you! Five days a week mission statement to product lines to the growth of our economy just do not discriminate,. Mind a firm and efficient hiring process property of this site like that many different one! The Facebook or Facebook, Inc. site you as a call center job you don ’ want. As an agent first some articles saying that revealing money as your reason.... Reasonable salaries to their call handling staff 're signed in, Enter a display name to yourself to! Of Facebook, Inc. site understand that your company has to do the same for your clients that just not! You say you ’ re going to give this answer, think twice friends. You got her full attention and she can relate to what you ’ why do you want to join call centre... Despite popular belief, some companies do pay reasonable salaries to their call handling staff trademarks, names logos. Your display name you got her full attention and she can relate to what you ’ re applying as real... First timers and procedures and your experience will be determined with direct questions about your monetary needs and also do! Figure makes people a key asset … Q22, nothing beats a good fit for job! Skills and call centers do not focus on the salary are increasingly popular in modern society, which!, most, if not all, interviewers won ’ t buy this an approach. Seem like an obvious approach, but you need to start will assume that ’.

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