A Duo notification will appear on your smartphone. ... DUO. ... VPN allows users outside of the UCSF network access to restricted resources (e.g., connecting to file shares, servers, desktops) on the UCSF network as if they are physically located on the UCSF campus. Bypass codes must be requested in advance and only by the person who will use them. Log into MyAccess with your network login username and password. The Service Desk agent will ask you questions to verify your identity. Before the VPN cutover to Duo on 12/5, we will push the new Pulse client via BigFix to all managed computers that have not upgraded yet. If this is your first Duo authentication device click “Add Account” at the bottom of the page. {local} $ ssh alice@log2.wynton.ucsf.edu alice@log2.wynton.ucsf.edu password: Duo two-factor login for alice Enter a passcode or select one of the following options: 1. You will only be asked to set up Duo once. To download the app, click the appropriate link below for your smartphone, or search for "Duo mobile" in your phone's app store: • Android • iPhone If you do not plan to use your mobile phone with Duo… Voice: This is most commonly used in a situation where there is no cell service but a LAN line is available to receive a phone call. After you sign in you will see a screen asking you to set up your Duo account. Click Start setup to continue. Replacement YubiKeys cost $30 each, so safeguard your YubiKey and file a report immediately if it is lost or stolen. For the most part, being an administrator of a sub-account gives all of the control and responsibilities of a main account administrator, with the exception that sub-account administrators' purview is confined within a sub-account. Yes, Duo requires an email address, but it doesn’t have to be a UCSF email. Go to connect.ucsfmedicalcenter.org and login with your APeX username and password. Access from mobile email clients is not affected. After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, remote.ucsf.edu or Outlook Web Access), you will be prompted for a secondary password. If you did not receive this email please follow the instructions on our Duo Manual Enrollment or Duo Enrollment on Connect Portal if you are using Apex Connect Portal, manual enrollment is not allowed for EPCS. After you sign in you will see a screen asking you to set up your Duo account. To use this option, you must register your landline's phone number on remote.ucsf.edu. Once you’ve pressed any number, you will be authenticated. It *does* need to be linked to the Active Directory username used to sign up though, so you should use your primary AD username where you receive email.Go to MyID on the MyAccess page to see your ID(s). Advanced Practice at UCSF Health. Pulse Secure VPN Client Check your inbox for an email titled "Duo Security Enrollment" from "[email protected]." Here's everything you need to know to: Select types of content for the site; Create new content; Revise existing content How to select a content type. Duo has been rolled out to all UCSF users as the two-factor authentication solution to access: VPN (via the Pulse Secure application or remote.ucsf.edu) Outlook Web Access ( email.ucsf.edu ) APeX connect portal and other applications. Ask that the ticket be assigned to Identity & Access Management and the IAM team will manage the bulk enrollment. This helps us protect you, your work, and the University. SMS Text: This does not require a smartphone; instead, it uses SMS text messaging in the authentication process. On your computer click “I have Duo Mobile” installed. YubiKey: This is a physical USB key that you plug into a computer to provide secondary authentication. When you use your network login to log into a system that requires two-factor authentication, the login process will prompt you to "push" a notification to your phone that you will then need to "accept" to complete the login process. A 6-digit passcode will appear. After entering your network login username and password in a Duo-enabled application (e.g., desktop or mobile Pulse Secure VPN client, remote.ucsf.edu, Outlook Web Access), you will be prompted for a secondary password. Go to connect.ucsfmedicalcenter.org and login with your APeX username and password. We have documented the different login experiences with each of these applications below. Follow the on-screen prompts to enroll. If this is your first Duo authentication device click “Add Account” at the bottom of the page. Duo Passcode: This also requires the Duo Mobile application installed to a smartphone but does not require an internet connection. If it says No, then follow the instructions to request a Duo account. Note to Zuckerberg San Francisco General staff: If you’re using ZSFG's WebConnect, the Duo app is already installed on your phone. You will be prompted to allow Duo to access your camera. After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, remote.ucsf.edu or Outlook Web Access), you will be prompted for a secondary password. DUO e-prescribing . Outlook Web (email.ucsf.edu) when not at UCSF. Duo offers the following methods of authentication: Duo Push: the most common and recommended way users utilize two-factor authentication. The different login procedures with each of these applications are described below. If it says Yes, you can proceed to the next step. We are using a third-party application called Duo to provide two-factor authentication (a subset of multi-factor authentication) for systems such as Remote Access, VPN and Outlook Web Access. Enter your bypass code in the secondary password field, then click. If it says No, then follow the instructions to request a Duo account. Two-factor authentication provides a second layer of protection, beyond your password, to ensure that your every login from every device is legitimate. Open the Duo Mobile App on your phone. Phone call to XXX-XXX-9999 3. A bypass code is a temporary passcode that you can use as your secondary authentication method. You can use the same app for UCSF systems like VPN and Outlook Web. If you need help please call the IT Service Desk at 415.514.4100, or chat with an agent at https://help.ucsf.edu. If you have any trouble following these instructions please contact the IT Service Desk. A 6-digit passcode will appear. Launch the Duo Mobile app on your smartphone and click on the green key on the right side of the UCSF entry. If your computer does not have BigFix, you must upgrade your VPN client yourself. VPN. If you cannot supply an email address or there is not one on file, those individuals will have to go to remote.ucsf.edu on their own to enroll their device in Duo. Receipt of this email means you have been automatically enrolled and can simply follow the directions in the email. This is a less secure option, since anyone can answer the phone. It is the most convenient, easy-to-use option and it's free. Install the Duo Mobile app on your smartphone. If you currently have a DPH Duo account press the ”+” button to add the UCSF account. It is the most convenient, easy-to-use option and it's free. Install the Duo Mobile app on your smartphone. Answer the phone, and the automated voice will prompt you to press any number. If you need assistance, contact the UCSF IT Service Desk. Content is what we're all about – and as Content Owners, you make it happen. View YubiKey videos, with step-by-step instructions, here. YubiKeys have specific system requirements, so before submitting your request, refer to https://www.yubico.com/support/knowledge-base/categories/downloads/ and make sure your device is supported. For more detail on this option, see the YubiKey section below. Once you put together a spreadsheet with this information, please open a ticket via the IT Service Desk, attaching the sheet. Duo Two-Factor Authentication. 4. After that, if using remote.ucsf.edu, you will be directed to a Duo screen where you can select the method that Duo should use to authenticate you. Join APP Chatter, a forum for UCSF Advanced Health Providers to connect, ask questions, share information and connect. When either using remote.ucsf.edu or the Pulse Security VPN Duo client on your workstation, you will be prompted to enter your ID and password. Visit the Duo service page for more information and training. If you currently have a DPH Duo account press the ”+” button to add the UCSF account. You will only be asked to set up Duo once. To complete enrollment you will need a phone - either a mobile phone that can receive text messages, or a landline. To be clear, first/last names are not unique or accurate enough. Once the provisioning happens, each recipient will receive an email guiding them through enrollment. Locate the closest IT Health Desk and bring your photo ID so we can verify your identity. Go to the login page of any application that uses Duo (e.g., remote.ucsf.edu, email.ucsf.edu, connect.ucsfmedicalcenter.org) and login with your UCSF username (i.e., the account you use to log into your computer, email, or access the UCSF … Once this information is submitted it can be used to provision their AD accounts in bulk into Duo. Launch the Duo Mobile app on your smartphone and click on the. DUO. If you do not plan to use your mobile phone with Duo, skip to step 2. 10 passcodes will be delivered to your phone as a text message. Open the Duo Mobile App on your phone. Bypass codes must be requested in advance and only by the person who will use them. UCSF’s innovative, collaborative approach to patient care, research and education spans disciplines across the life sciences, making it a world leader in scientific discovery and its translation to improving health. To download the app, click the appropriate link below for your smartphone, or search for "Duo mobile" in your phone's app store: Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. You will only be prompted by Duo once per MyAccess session, or every 16 hours. APP Privilege/Competence Verification. Multi-factor authentication, or MFA, provides added security control.. Multi-factor authentication requires users to provide multiple identifying factors before they will be allowed access to an application or device. Does Duo require an email address? Resources. Contact the Service Desk online, or phone 415.514.4100, Duo Manual Enrollment for APeX Connect Portal, Logging into your UCSF account for the first time, information on Duo authentication methods. For more information please see our Duo Login Experience page for samples of how Duo works with specific applications, and see the Duo Authentication Methods page for all of the different ways you can authenticate with Duo. The most common authentication method is Duo Push. They expire after 30 days. To view our site, you have to enable Javascript. To assist departmental system administrators in complying with this mandate, UCSF IT Identity & Access Management (IAM) is providing Duo infrastructure support for servers and applications in addition to its existing client-side services for Duo … Duo has been rolled out to all UCSF users who access VPN (via the Pulse Secure application, or via remote-vpn01.ucsf.edu) and Outlook Web Access (email.ucsf.edu), and other applications.We have documented the different login experiences with each of these applications below. Bypass code: This is a temporary passcode that you can use as your secondary authentication method. DUO Instructions. If you are new to using Duo with VPN, the instructions at http://it.ucsf.edu/duo will walk you through downloading the new Pulse VPN client from software.ucsf.edu. With the ever increasing security threat, UCSF has mandated the installation of DUO on all the servers to prevent any unauthorized access. Enter this 6-digit passcode in the secondary password field, then click submit/connect. Please enable javascript now. APP Privilege/Competence Verification. Once you verify your identity, the Service Desk agent will create a bypass code unique to your network login username. GET IT HELP. Your first task is to determine the type of content you want to create. Cyber-attacks are increasing, and Duo is an important way we protect our logins from misuse. SMS passcodes to XXX-XXX-9999 Passcode or option (1-3): 1 Success. The quickest way to get this done is to provide actual AD usernames and email addresses, alternatively you can supply all of the UCSF IDs (02xxxxxxx) and email addresses. You will receive a notification to pick up your YubiKey from an. After entering your network login username and password in a Duo Enabled application (e.g., Pulse Secure VPN client, remote.ucsf.edu, Outlook Web Access), you will be prompted for a secondary password. As you proceed with the steps, you will then be prompted to enter your number to perform a one-time activation. If you do not receive an email for EPCS please contact the Service Desk. To start using Duo at UCSF I nstall the Duo Mobile app on your smartphone. Duo Push to XXX-XXX-9999 2. Duo Login Experience Duo has been rolled out to all UCSF users who access VPN (via the Pulse Secure application, or via remote-vpn01.ucsf.edu) and Outlook Web Access (email.ucsf.edu), and other applications. ; Go to the login page of any application that uses Duo (e.g., remote.ucsf.edu, email.ucsf.edu, connect.ucsfmedicalcenter.org) and login with your UCSF username (i.e., the account you use to log into your computer, email, or access the UCSF network) and password. How does two-factor authentication benefit me? Two-factor authentication verifies your identity on a separate device (e.g., your smartphone) through a 3rd party application known as Duo. DUO e-prescribing . Select the type of device you will use to verify your Duo account. Submitted by ucsf_admin on Mon, 09/09/2019 - 14:41. 3. Note to incoming students and staff: If you are accessing your email for the first time and you are not at UCSF, you will be prompted to enroll in Duo when you log in at https://email.ucsf.edu. The first time to log into your UCSF account (i.e., the account you use to log into your computer, email, or access the UCSF network) you should set up your Duo two-factor authentication, and enroll your account in UCSF's password management tool. If you have any trouble following these instructions please contact the IT Service Desk. This requires (1) either an Android or an Apple smartphone with the application installed and enrolled to your Active Directory account, and (2) an internet connection. Two-factor authentication verifies your identity on a separate device (e.g., your smartphone) through a 3 rd party application known as Duo. Apex for electronic prescription of controlled substances (EPCS). It is the most convenient, easy-to-use option and it's free. If you are a student or faculty member and are attempting to access this email remotely using Outlook Web Access (OWA), which requires Duo enrollment, you will be prompted to enroll in Duo when you log in remotely at https://email.ucsf.edu. If you need assistance please contact the UCSF IT Service Desk. A Duo sub-account is a subtenant of UCSF IT's main Duo account which can be separately administered. Follow the on-screen prompts to enroll. Find up to date resources on the new resources page. They expire after 30 days. https://www.yubico.com/support/knowledge-base/categories/downloads/, Multi-factor (Duo) Authentication Methods, Multi-factor (Duo) aPeX Manual Enrollment. Thank you! Two-factor authentication helps us protect you, your work and the University by providing a second layer of protection, beyond your network login password, to ensure that your every login from every device is legitimate. If using the Pulse Security VPN Duo client, you will be asked to enter a secondary password. The first time to log into your UCSF account (i.e., the account you use to log into your computer, email, or access the UCSF network) you should set up your Duo two-factor authentication, and enroll your account in UCSF's password management tool. A YubiKey is a USB key that you plug into your computer's USB port to provide secondary authentication. Click Start setup to continue. YubiKeys are the keys to all of your accounts, so do not keep them with your computer in case it is ever lost or stolen. Pulse Secure VPN Client. Insert the YubiKey into your computer’s USB port. Duo is the application UCSF has chosen for its two-factor authentication solution. 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