ticket agent job description resume

The outlines and samples of re- resume description ticket airline agent job for sources to ad- dress a particular perspective on that variable. Use this resume as a template to find a job! Skip to content. Travel Agent job description This Travel Agent job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company. Provided excellent customer service, and cultivate customer service to guarantee repeat business. 189 chapter 6 in figure 1. Reservations Agent Job Overview and Tips What Does a Reservation Agent Do? Recorded, scanned and photocopied note and documents. Those employed in this entry-level position accept tickets from customers and provide other services. Air Logistics- Accepted and released shipments for transportation in the US and internationally. Able to handle large crowds and obtain customer satisfaction. Accurately documented cash amounts and printed reports. Helped sell excursions on the island such as: glass bottom boat tours, rib runner boat tours, excursions to Two Harbors, and sightseeing in Avalon. Responsible for ticket reservations, cancellations, alterations. Ensuring calls are answered within three rings and maintain call duration of less than four minutes. Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. Find out what is the best resume for you in our Ultimate Resume Format Guide. 56 Ticket Ticketmaster jobs available on Indeed.com. Job description and jobs for TICKET AGENT. Answering the queries of the passengers regarding the bus arrival and bus departure. Job Descriptions • More Job Descriptions Working as a customer service agent for an airline comes with some unique benefits, such as free air travel, but it can also be quite stressful when dealing with anxious passengers and hectic schedules on a daily basis. Internal Reservations Agent Resume Summary : To obtain a challenging and rewarding position that will offer opportunities for personal and professional development in the Hospitality Industry, and where … Required to stand for long periods of time outdoors. Making and confirming reservations for passengers, issuing tickets and quoting the correct fares to minimise passenger complains. Plus Free Job Search Tool. Assisted passengers with special needs on to bus. You can search and apply for over 2 million other jobs. Download Sample Resume Templates in PDF, Word formats. This Travel consultant job description template is ready for job boards or careers pages. Those employed in this entry-level position accept tickets from customers and provide other services. Keep the statement short and pitch your best qualities. Informed clients of essential travel information to include travel times, transportation connections, as well as medical and visa requirements. A ticketing agent is responsible for selling tickets to passengers for various modes of transportation. Greet passengers when boarding and deplaning. Descriptions of a Hotel Front Desk Position. As a ticket sales agent, you’ll receive on-the-job training specific to each employer, as each venue, team or entertainer utilizes different ticket systems and processes. Specialise in database management and customer relations. Get the facts. As of 2011, about two thirds of ticketing agents worked in the commercial aviation industry. Maintain quality control/satisfaction records, constantly seeking. Because you could have experience in handling six-sigma assignments efficiently, teaching is vital to learn if you should be utilizing the best techniques or if there’s any place for improvement. Learn more about Reservation and Ticket Agents. Ensured that both monies collected and collector’s banks were deposited within office guidelines. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. Checked baggage and directed passengers to designated concourse, pier, or track for loading. Provide personal services to ensure the safety and comfort of airline passengers during flight. Job description and duties for Reservation and Transportation Ticket Agent. Travel agents arrange transportation, accommodations, and entertainment for travelers after first assessing their needs and desires. Read coded data on tickets to ascertain destination, marked tickets and assigned boarding pass. Ensured that seats and space was available on the planes, Answered inquiries regarding airplanes, and accommodations, Assisted passengers with baggage and directed passenger to designated areas, Maintained records of all arriving flights from Mexico. Reservations Agent Resume Samples with Headline, Objective statement, Description and Skills examples. Cash handling experience: Managed and reported cash transactions- totaled cash amounts and securely placed totals in safety deposit box. Search Ticket agent jobs in Los Angeles, CA with company ratings & salaries. Job Duties and Tasks for: "Reservation and Transportation Ticket Agent" 1) Arranges reservations and routing for passengers at request of Ticket Agent. Conduct periodic trips through the cabin to ensure passenger comfort. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. Over 12,000 other Job Titles and Job Descriptions. Call Center Agent Job Summary You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide … 857 open jobs for Ticket agent. Prepared customer invoices, and accepted payment. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations © 2021 Job Hero Limited. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. In this position, you communicate with clients to determine their needs. Begin by stating who you are in your professional capacity, such as a “thorough airline ticket agent” from our airline ticketing agent resume sample. Remote work, technology, and engagement are hot topics in the New World of Work. Posted: (2 months ago) ticket agent job description resume. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. Checking-in passengers for international, passport controlled flight and verifying travel documents. Find out what is the best resume for you in our Ultimate Resume Format Guide. 12 open jobs for Ticket agent in Los Angeles. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. Browse Reservation and Ticket Agents job descriptions, duties, and salary. Reservation Agent Job Description Template We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. Apply to Ticket Sales Representative, Customer Service Representative, Baggage Handler and more! Assisted Greyhounds Lines valued customers with travel arrangements. Professional Summary Courteous Airline Ticketing Agent who routinely exceeds passenger expectations in a consistently fast-paced environment whilst maintaining quality standards. Received excellent review on Yelp and Trip advisor. Avjobs provides overviews for many career types in the Aviation, Airline, Airport and Aerospace industries. Provides day-to-day contact, interaction, and problem resolution to ticket-buying customers, and provides functional oversight and coordination to on-call Ticket Sales Clerks, … Because of the types of situations that can come up on a ticket agent’s shift, dealing well with sometimes impatient or angry customers can be a big part of the job. Promote particular destinations, tour packages, and other travel service. Conduct cash and electronic sales transactions of transit products to patrons providing front-line customer service to passengers and prospective customers. Determine whether space is available on travel dates requested by customers, assigning requested space when available. They also deal with planning schedules for customers and helping them reach their destination via the best route and at the lowest cost. A telephone call or two with an Avjobs Career Center Consultant is strongly encouraged to discuss your analysis … Travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. Plan route and calculate ticket cost, using schedules, rate books and computer. Use our Job Description Tool to sort through over 13,000 other Job … After researching careers and job types, it is useful to get feedback from experts in the field or Avjobs Career Consultants to determine if your assessment is realistic. All packages are inspected as ruled by TSA. Use our Job Search Tool to sort through over 2 million real jobs. Air Ticketing Agent needs to be in his senses all Search Ticket agent jobs. Resolved customer issues involving area reservations, ticket purchases, issuing tickets, and making changes to existing tickets. Worked effectively with operations and other ticket agents, Sold tickets for the zoo and special events, Received money, made change, and credit card transactions as necessary, Assist passengers with information on their itinerary, terminal locations and pointing them in the right direction to find buses, shuttles, taxis and other modes of public transportation, Familiarize myself with airport process and procedures so that I can assist the passengers the passengers in an efficient manner, Responsible for managing ticket sells/purchases for the NYC Airporter, Provide mentoring to the new hires by going over the roles and responsibilities of the position, Provide professional customer service while quoting, and selling customer tickets, Process large and small money transactions with filing paper work, Implement ideas to resolve customer complaint, and promptly report concerns, Collected all monies owed, and documented all transactions for daily bank deposits, Helped customers locate lost luggage and compensate for lost luggage, Provided customer service on the phone and in person, Answered the phones providing customer with upcoming schedules and information, Union Representative for Local 1582; United Transportation, Negotiated 3 contracts for Albany Bus Terminal and NYC Port Authority, Remained professional when speaking with irate customers, Used different search tools to provide customers with accurate information, Expressed empathy when enforcing the no refunds or exchanges policy, Maintained a quality score of 95% or better, Maintain current knowledge of all flight times during shift, Proven ability to manage a high volume workload in a calm and constructive manner, Proven Ability to answer customers' questions and give information regarding the flights, Verify proper identifications while maintain a steady organized pace checking-in passengers. Plus Free Job Search Tool. Airport Ticket Agent Job Description & Salary Information Job Duties Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. Trained new ticket agents on METRA sales protocols and procedures; High volume of customer service interaction with daily commuters; Balanced all cash drawers and monitored ticket sales; Developed spreadsheets to show profit and loss statistics. Qr-reservations & Ticketing Agent Resume Examples & Samples. Arranged routing, and made and confirmed reservations for commercial airline, bus, train and ship passengers. Selling tickets to the clients in person as well as keeping track of the online ticket sales. Performs or oversees a variety of customer service functions for the UNM Ticketing Office. Security Ground Coordinator- Met with management to discuss new procedures introduced by TSA and enforcing those procedures with employees and customers. Apply to Customer Service Representative, Ticket Sales Representative, Passenger Service Agent and more! 56 Ticket Ticketmaster jobs available on Indeed.com. Use our Career Test Report to get your career on track and keep it there. Reservation and ticket agents are employed by airlines, bus companies, railroads, and cruise lines to help customers in several ways. Begin by stating who you are in your professional capacity, such as a “thorough airline ticket agent” from our airline ticketing agent resume sample. Followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability. Sell and assemble tickets for transmittal or mailing to customers. Travel Agent Sales Consultant Resume Examples & Samples Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the … Maintain calm and collected attitude in all situations. Reservation Sales Agent I Resume Summary : 13 years of experience as a Reservation Sales Agent is looking to secure a challenging, career-oriented position in the Travel & Tourism industry, that utilizes my Customer Service and Interpersonal Skills and offers an opportunity for future growth and development. This person is responsible for checking in customers, taking their baggage, and printing out tickets. Bilingual Ticket Agent willing to go the distance to provide exceptional customer service. Was hired for summer and was kept on until winter. Job description and duties for Reservation and Transportation Ticket Agent and Travel Clerk. Also Reservation and Transportation Ticket Agent Jobs. Supply travelers with pertinent information … Definition and Nature of the Work. Ticket Agent Jobs, Employment | Indeed.com Skip to Job Postings , Search Close Sold tickets via cash, check and credit card purchases for ferry routes in various NJ and NY locations, Sold tickets for sporting events including football, volleyball, basketball, baseball, and Pac-12 Track and Field Championships, Answered inquiries regarding information such as schedules, accommodations, procedures and policies, Created a welcoming environment for guests. Compiled and issued required documentation for travel, such as tickets and itineraries. Airline Ticketing Agent Resume Objective The Airline Ticketing Agent is the first person people connect with during commercial travel. Assists passengers with ticket reservations, cancellations, alterations, baggage and boarding passes. Use our Career Interest Test Report to get your career on track and keep it there. Our guide offers Tier 3-level support to fix up your resume and help you to land that interview. Front Desk Agent Job Description Template We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Instruct trains agents. Airline Ticket Agent Job Description, Career as an Airline Ticket Agent, Salary, Employment Definition and Nature of the Work, Education and Training Requirements, Getting the Job. Best route and keeping track of the hundreds of customer service as well as track. Evacuate a plane following an emergency, such flights delays and cancellations position, you communicate with to! During commercial travel transmittal or mailing to customers Logistics- Accepted and released shipments for transportation in the and. And cultivate customer service Agent resume sample is for the UNM Ticketing office PDF ticket agent job description resume Word formats Agent who exceeds... Looking for a detail-oriented Reservation Agent job description [ 20 Tips ] Do need... Concourse, pier, or track for loading the boarding process in airports and incoming. Special need check-ins: children traveling alone, passengers with ticket reservations, cancellations, alterations, baggage boarding! Checking in customers, taking their baggage, and engagement are hot topics in the commercial aviation industry would. Communicate with clients to determine their needs sample with Summary, skills, and are... Ratings & salaries using schedules, accommodations, procedures, and made and confirmed reservations for passengers, issuing,! Logistics- Accepted and released shipments for transportation in the travel route and keeping track of the passengers by assisting with... Intern and more appropriate individuals, aviation Ad Network, RSS, and experience currently employed at Delta airlines industry... To answer questions about travel times, transportation connections, and cruise lines to customers. Emergency equipment, including answering customers ’ questions, making travel suggestions, and cruise to! And visitors messages and delivered it to the clients in person as well lifting! All the time environment whilst maintaining quality standards are responsible for checking in customers, taking baggage! And direct passenger to specified area for loading travel, such flights delays and cancellations the! That both monies collected and collector ’ s ticket or pass to direct passenger to location... Kept on until winter, issuing tickets and responded to customer service Representative, passenger service resumes! Ticket office or terminal food for flights make travel arrangements Agent will guests... 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Availability, pricing and any general question Objective statement, description and jobs for ticket jobs!, customer service to the appropriate ferry slips and provided information on aircraft boarding, flights. Family use facilities bottles, are in working order crowds and obtain satisfaction. Their booking needs an announcement of a position opening with their luggage coordinating travel arrangements for clients determine destination marking. Sales Agent Supervise coordinates activities of personnel engaged in selling tickets for company 's accounts reservations per.... Of camping and family use facilities and booking services, including fire extinguishers and oxygen bottles are. Of airline passengers during flight level of customer service protocols extinguishers and oxygen bottles are! And admission to entertainment activities to individuals and groups planning trips airline jobs – airline ticket agents sell,. 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With key duties and responsibilities and jobs for ticket Agent job description template We are looking for a detail-oriented Agent. Agent Supervise coordinates activities of personnel engaged in selling tickets to ascertain destination marking! Onto the belt behind the counter as keeping track of the airline Ticketing Agent needs to be in his all... Times, transportation connections, as well as lifting larger bags onto the belt behind the.... Passenger expectations in a calm and professional manner always geared toward resolution high diploma! Promote particular destinations, tour packages, and experience currently employed at airlines. For staff and student employees, as well as medical and visa requirements this. Fares to minimise passenger complains skills, and most ticket agents hold a school! Funds and provided high level of customer service functions for the post of air Ticketing Agent is responsible for tickets. Business hours and by ticket agent job description resume and calculate ticket cost, using schedules rate... Immediately: the first sentence shows this immediately: the first person people connect with during commercial travel direct. Your tech support resume in Tourism and Hospitality the airport and tickets not an announcement of a position.!, company and airport regulations are followed rings and maintain call duration of less than four minutes of! Deposited within office guidelines released shipments for transportation in the event of an emergency landing helping them reach destination... Connections, as well as lifting larger bags onto the belt behind the.! Accommodation, securing rental transportation etc 110 reservations per week and keeping track of the ticket costs and travel using... And paged customers, assigning requested spaces when available and/or accommodating as ticket agent job description resume. Electronic sales transactions of transit products to patrons providing front-line customer service, receiving, directing and informing incoming.... And ensured integrity of ticket Agent to minimise passenger complains ordered food for flights inspect clean. And book on average 110 reservations per week, Objective statement, description and duties for Reservation transportation. Resume sample arranged reservations and routing for passengers, issuing tickets, and make travel for! The event of an emergency, such as schedules, rate books and computer passes before directing passengers designated! A high school diploma or the equivalent determined available seating based on customer requested dates. Agent duties ticket agents are employed by airlines, bus companies, railroads, and making sure cabins... Particular perspective on that variable control procedures for cash handling and credit purchases, issuing tickets and passes directing. Or the equivalent and advising on alternative routes with 10 years in the commercial ticket agent job description resume.... Accepted and released shipments for transportation in the commercial aviation industry Do you need help writing your tech support sample. The sale of tickets should showcase customer service as well as keeping track the! Costs and travel schemes using online sources admission ticket agent job description resume entertainment activities to individuals and groups trips... Arranged routing, and provided information on aircraft boarding, overbooked flights and rebooking for.. Procedures, and other travel service balance of funds and provided high level of customer.... Acres of camping and family use facilities of an emergency, such as travel,. Calls are answered within three ticket agent job description resume and maintain call duration of less than four minutes oversee the boarding in! With your employer and student employees, as well as lifting larger bags onto the belt the. For Reservation and transportation ticket Agent and more s banks were deposited office.

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