What is the ‘Estimated Total Repayment’ of SmartPlan? Security. You’ll still be... You should report suspected fraud following standard Westpac procedures. On what devices are the Westpac skills available? Can I add multiple cards to my Garmin smart watch? I have power of attorney over the deceased’s accounts, does this still stand after their passing? Find us in Australia and overseas • Locate your nearest Westpac ATM, branch or banker in Australia • Find a Global Alliance ATM when overseas. What do I do if Westpac is still sending mail to the Deceased? What are my transfer limits for business accounts and how do I change them? Does the Apple Watch work with the Westpac Banking for iPad app? What payment limits apply to Pay to Mobile payments? Go to Online Banking to remove one or more registrations'. How do I find out more about the Transport for NSW Contactless Payments Trial? What should I do if I have issues creating a PayID or making or receiving PayID payments? What happens if a Term Deposit is held as a security or has a restricted status? What happens if I make extra repayments to my SmartPlan? Find the payment method you are trying to use for the purchase. Why can’t I see eStatements for all accounts that have been closed? What is the Foreign Accounts Tax Compliance Act (FATCA)? What is a virtual account number and how is it different from my Card account number? • Set up Apple Pay using an eligible Westpac Mastercard® debit or credit card, or personal Handycard. How do I disable or unlink a Westpac account from the Westpac Banking skill? Can I only make an Osko® payment to a PayID? What happens when I fill in the online form? Why does the card details on the merchant’s receipt not match my plastic card number? How do I change the account displayed in Quick Balance? What should I do? What is the Centsitive Objects Band + Chain? Who can use the Westpac Banking Action for Google Assistant and what accounts are eligible? How do I get an emergency card replacement while I'm overseas? What happens if my Samsung phone is lost or stolen? Can I cancel a SmartPlan once I have set it up? Is there a limit on the value of purchases I can make using my Westpac PayWear? How do I set up a credit card repayment reminder in Westpac Live Online Banking? Can I add my card to multiple smart devices and wallets? How do I change my SMS Code mobile number? How can I find the interest rate on my home loan? / Can I add my card on multiple devices? Does Westpac PayWear replace my existing Westpac Debit Mastercard®? What do I do if I sell my smart watch or get a new device? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? What should I do now? Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? IE: Commonwealth Bank might offer Google Pay but not on every credit or debit card. I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. Do I need internet data on my mobile to make payments? Is Westpac Keyboard available on all messaging apps? Type in the name of the company you wish to pay. What should I do now? Will service outages to the Westpac Mobile Banking app affect my ability to make a contactless payment with my mobile? How can I create a reconciled payment summary report in Biz Invoice? Can business cards be added to Apple Pay? Are there any changes to my statement when I have a SmartPlan? If my mobile runs out of battery, or I have it turned off, can I still use it to make a contactless transaction? What is Westpac online banking for businesses? Which mobile devices can I use to see my Digital Card details? And if you ever need them, our help center phone and chat support are available all day, every day. Can I use Apple Pay while I’m overseas in the same way I do in Australia? Do I need to have my phone nearby to use Fitbit Pay? I’ve been able to Pay to Mobile for a while. Tap Help and feedback. How do I know the cheque went through if my phone 'died' whilst submitting it? Can I only make an Osko® payment to a PayID? If I have fingerprint capability on my iPad, do I have to use fingerprint sign in to access the Westpac Banking for iPad app? Full details are available on request. I deposited a cheque at the branch and it was rejected, why? Can I access the mobile cheque feature on my tablet? What amounts are eligible for SmartPlan (“Eligible Amounts”)? What is Google Pay and how does it work? Google payments center lets you view and update user's payments information across different Google products. Google Pay has support from more major banks, which will be discussed below. When will Business customers be able to send and receive Osko® payments and register for a PayID? Why? Safeguard your account with your screen lock, such as your fingerprint. Why do I need to give you access to my contacts list to use Pay to Mobile? Can I make a contactless transaction if I am on a call or browsing the Internet? How do I set payments to be approved by 2 or more people? What happens if I scan my fingerprint incorrectly more than 5 times? I don't recognise a Direct Debit transaction. Are the Garmin Pay transaction limits the same as my physical Card? How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? All branches are open: What are the new upgraded features of Online Banking? Why don’t the card details on the merchant’s receipt match my physical card number? How do I know if a payment is received to my PayID? Business customers can … Is Face ID sign in more secure than 4 digit Passcode or fingerprint simplified sign in? Is my card eligible to set or change my card PIN online? Open the Google Pay Help Center. What happens if I don’t receive an email notification? How do I wear and care for the Centsitive Objects Incognito Pin? Manage Term Deposit online - if a Third Party has access to my Term Deposit, what can or can’t they do? How does the Westpac Group intend to meet legal obligations under FATCA? Can I use my Digital Card once my physical card has been received? How do I wear and care for the Centsitive Objects Nostalgia Pin? What is Google Pay and how does it work? Is there a limit on the value of purchases I can make using my Westpac PayWear? How do I refresh Quick Balance on my Apple Watch? Yes. Can someone else use the Google Assistant to access my Westpac accounts? How do I make a contactless transaction using my mobile? Where do I find my messages and alerts on Westpac Online Banking? This information does not take your personal objectives, circumstances or needs into account. How can I view a cheque and/or deposit slip? How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? Can I cancel a SmartPlan once I have set it up? My Amazon Echo device is not working. What is the credit card repayment reminder? Fitbit Pay Terms and Conditions (PDF 43KB) Garmin Pay Terms and Conditions (PDF 43KB) Google Pay Terms and Conditions (PDF 680KB) Samsung Pay Terms and Conditions (PDF 389KB) Apple Pay Terms and Conditions (PDF 1MB) Internet connection may be needed to make purchases using Google Pay or Samsung Pay and normal mobile data charges apply. What happens if I close my Westpac everyday bank account? What are the interest rates on your home loans? How to put a SmartPlan on a balance transfer, How to put a SmartPlan on large purchases, How to put a SmartPlan on a purchase balance. Can someone else use the Google Assistant to access my Westpac accounts? How does Westpac know that it is my fingerprint? You can now use the contactless ‘tap and go’ function on certain Westpac cards for purchases up to $200* (from the previous limit of $100). Which phones or devices can I use Google Pay with? What is BPAY View® and how do I register for it? How do I find out the status of my replacement credit card? I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. What is displayed to people paying my PayID? Can I use the Westpac Banking skill for transfers and payments? As a Business customer, how will Osko® and PayID payments change my bank statement or export? View the complete list of compatible devices and supported operating systems. What if I require another copy of the letter posted to me? Why? What tablet devices is fingerprint sign in available on? Is there a limit on the value of purchases I can make using my mobile? BT Super or Single sign-on (SSO) access to Westpac Online Investing will this affect my login credentials that I have previously set-up? Note: You can’t use credit cards to send or receive money. What is Google Pay and how does it work? Full details of the terms and conditions are available from any … To start using Get Paid first you need to apply for a merchant facility with Westpac, which you can do by calling 0800 888 066 or filling out the online enquiry form. Pay for whatever, whenever with Google Pay . I can see the mobile cheque feature on my personal profile but not on my business profile? How do I access the mobile cheque deposit feature? This is an old version of Google Pay, do not use it anymore. What happens if my application for financial hardship is declined? How do I remove my Westpac card from my Samsung Gear device? Not happy Westpac: how customers can show their discontent over banking scandals The first step is to lodge a complaint directly with the bank. Do I need to use my card PIN with Google Pay? How do I make a BPAY® payment using Mobile Banking? How do I remove a card from their Fitbit Pay? How do I change my credit card repayment reminder preferences in Westpac Live Online Banking? Google Pay has easy-to-use tools that put you in control so you can choose the privacy settings that are right for you. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Garmin Pay? How do I reset my business user password? Which phones or devices can I use Samsung Pay with? How long will it take for the cheques to appear as a deposit in my account? What if I require another copy of the letter posted to me? How can I backdate manual payments in Biz Invoice? Can I use Apple Pay to tap on / off on Opal in NSW? Do I get signed out of Online Banking automatically when I close the browser? How does the Westpac Protect™ SMS Code provide extra protection? First, make sure you’re registered for Online & Mobile Banking.. Great for small businesses on the move that need the flexibility to take the sale to customers. Can I use the Westpac Banking skill for general customer service support? Will service outages to the Westpac Mobile Banking app affect my ability to make a contactless payment with my mobile? How do I arrange for Mobile Payments to be blocked if my phone becomes lost or stolen? While you’re not acting agressively on climate change you are not working for the agriculture sector. How do I change the Westpac Keyboard default account? Is Fingerprint sign in more secure than 4 digit passcode sign in? Does my iPad need to be password protected to register for fingerprint sign in? I can see my card in my Fitbit but the transaction is declining. Can I make payments to friends, pay bills or transfer money using Siri? Can I remove Quick Balance? The Product Terms describe the fees and charges which apply to each relevant Card. What is the difference between selecting CHQ or SAV rather than the Mastercard payment option for my Mastercard Debit card? What if I want to sell my mobile device and get a new one? Can I make or receive international payments with Osko® or PayID? Do I need an internet connection to make payments through Samsung Pay? How will my personal information be shared with Fitbit? Any rates mentioned are not available to financial institutions. Where can I find out more information about Samsung Pay? Westpac's online banking systems were back in operation on Tuesday morning, after significant disruption on Monday. How many SmartPlans can I have on my account? Do I need to have Westpac SMS Protect to set up a PayID? Is the face which is used to register for Face ID on the device, the same face which accesses (and unlocks) the Westpac Mobile Banking app? / Can I add my card on multiple devices? How long does it take to activate a SmartPlan? What if I want to sell my mobile device and get a new one? What can I view in my transaction history? What is Westpac online banking for businesses? Welcome to Westpac New Zealand's home for real-time and historical data on system performance. Why is the External Accounts Service being removed? What happens if my Android phone is lost or stolen? How do I know if my mobile payment has been successful? I can see my Card in Samsung Pay but my transaction is declined. How do I change a user’s Daily Payment Limit in Westpac? This information does not take your personal objectives, circumstances or needs into account. Which mobile devices can I use to see my Digital Card details? What is a virtual account number and how is it different from my Card account number? Where can I find out more? Compatible Android phones with Near Field Communications (NFC) technology. Can I add my cards to more than 1 device? What if I make a mistake with my Term Deposit in Online Banking? Operational Westpac Branches ? What do I do if I haven’t received the additional PayWear Accessories I purchased from Winc? Does the Apple Watch work with the Westpac Banking for iPad app? Is my PayID going to be automatically created? I sent an invitation to my joint applicant, but the account isn’t open yet. What is required to successfully add a card to Google Pay? Will I still receive calls letters SMS etc whilst assistance is in place? Which devices are compatible with the Westpac Banking Action for Google Assistant? Can I use the Westpac Banking skill for general customer service support? What is a Device Account Number and how is it different from my Card Account Number? Do I still get reward points when I use Apple Pay? I need help opening a joint account. How do I close my everyday or savings accounts (including DIY Super Working accounts and DIY Super Savings accounts)? When can I use Online Banking to manage my Term Deposit? • Automatic same day settlement to your Westpac account**. Banks may restrict any of its cards from making mobile payments. How do I delete or change my credit card repayment reminder preferences in the Mobile Banking app? Are there additional fees for using Westpac Keyboard? Note: You can’t use credit cards to send or receive money. How do I access the mobile cheque deposit feature? My plastic card has expired. What if I want to sell my phone and get a new phone? What key changes might I need to make to our back-end accounting systems to accommodate PayID and Osko payments? Where can I find out more? Operational CashNav ? How do I know if my payment went through? Our notice explains how we use cookies and how you can manage them. A lot. 2020-10-29 07:19:12 @WestpacNZ Some customers are having difficulty logging on to Westpac … Can I use Google Pay as backup when I lose my card? My current card is about to expire, when will I be able to view my new Digital Card details? What are the permissions I’ll see on my phone and why are they requested by the Westpac Android Mobile Banking App? If I delete the Windows App from my phone can I download it again? How do I stop payments to my PayID or de-activate my PayID? What happens if I am not happy with your response? How do I share my BSB and account details? Are Westpac Keyboard transactions secure? Will I still receive the credit card repayment reminder if I make an out of cycle repayment? Do I need to have my phone nearby to use Garmin Pay? If I create a PayID, can people still pay my BSB and account number? How do I wear and care for the Centsitive Objects Nostalgia Pin? Can I use assistive technology to access my Digital Card details? Can I make a payment in a different currency using Siri? What is the difference between adding my eligible card from the Westpac App and adding it via the Apple Wallet app? Are there any fees to use Osko® or PayID? I have 10 cheques that add up to more than $20,000 – will the feature accept them all? Are the Fitbit Pay transaction limits and PIN the same as my physical Card? 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