We are pleased that you are happy with the care provided at Whipps Cross Hospital. Yes. You have the right to refuse to be seen or treated by students – refusal will not affect the rest of your care. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. Before your outpatient appointment there are a few items we suggest you bring with you: Find out what to do if you have special requirements. It’s possible that you will come into contact with students, as all our hospitals are involved in teaching students. Barts Health NHS Trust (Whipps Cross Hospital) Clinical interests: Arthroscopic shoulder surgery, elbow, wrist and hand surgery. We want you to stay well and get the support you need. Medicines and allergy treatments; the names of the medication, what you’re taking it for and how often you take it. 70 responses. Up to 48 weeks for 9/10 patients. Kind regards Whipps Cross University Hospital Quality Report Whipps Cross Road London E11 1NR Tel: 02085395522 Website: www.whippsx.nhs.uk Date of inspection visit: 15 to 17 October 2019 Date of publication: 17/12/2019 1 Whipps Cross University Hospital Quality Report 17/12/2019. Mon: Tue: Wed: Thu: Fri: Sat: AM: PM: EVE: Schedule Key. We would like to share your kind words with the team that took care of your father and would like to request that you email your details and your late father’s to BHNT.centralcomplaints@nhs.net Please note these are regular clinics, other times may be available by appointment. We would welcome the opportunity to have this matter investigated and the findings be communicated to you, if you wish. Most volunteers are busy people who give up an evening a week to support a great charity. Visited Maternity services on January 2021, Report review titled good experience! Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. We would therefore like to request that you contact our PALS  team on site with your details- wxpals.bartshealth@nhs.net or telephone 0208 535 6438. Report review titled Hysteroscopy experience as unsuitable, Dear Dee50 once again thank you for taking the time to contact us We received undivided care and attention which was given with the upmost respect and dignity We were very disappointed to learn that your experience did not match the expectation you had of us. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop outpatient referrals. Ophthalmology services at this Hospital. Sotiris Vimplis is a consultant obstetrician and gynaecologist at Whipps Cross University Hospital. Due to give birth there in a few months and each time I’ve left an appointment recently I’ve just felt like crying- mostly out of fear that some of the staff there could possibly be looking after me at my most vulnerable. We are keeping records of all patients whose appointments have been postponed and we will contact you to offer a new appointment once we are able to. We are a charity. We will share your kind comments with the team who we are sure, will be very happy to receive this. Feedback from caringrq89 about Whipps Cross University Hospital Last October I was taken to A&E with Chest pains and was admitted to the Cardiology ward. Barts Health NHS Trust, by Anonymous - Posted on 10 November 2020, From the moment I entered the hospital I knew my daughter was in safe hands You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. 1 talking about this. He undertook his specialist registrar training in Nottingham University Hospitals and the Mid Trent region and completed special skills training in gynaecological oncology, laparoscopic surgery, colposcopy and gynaecological ultrasound. Whipps Cross Hospital appointments to be cancelled due to winter pressures. I am so grateful to them all thank you so much xxx, Report review titled Poplar ward as unsuitable, Dear Sugar Plum 9 Throughout pregnancy I was pretty dubious about having my baby at Whips Cross as some of the reviews I’ve read on here have been terrible, plus I’d had a few off putting appointments regarding disorganised and impersonal/slightly rude staff, trouble getting through on phone lines, yet I can probably put this down to the terrible strains that the NHS has been through this past year as well as many changes and upgrades that are occurring at the hospital at the moment. I was in tears. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop… Whipps Cross Hospital. We won’t go ahead with treatment or surgery without your permission. Leytonstone. Please be aware that you may have to wait longer for your call to be answered between 9am and 2pm, Monday to Friday. Every missed appointments costs the NHS £160. The nurses were fantastic- they tried to make me as comfortable as they could and were so kind offering me drinks etc during the night. Please contact your GP if you have any concerns or if you need support to manage your symptoms. Yes, we do. To do this please call the appropriate number above. Your kind words have been shared with the team that took care of you and am sure they will be thrilled to read it 327 likes. Yes, a small number of face-to-face appointments are still taking place. She suffers from high functioning autism and gets extremely anxious. Central Complaints Team. The Waltham Forest hospital, which serves residents across north-east London, was given the go-ahead by the government last September to build a brand new site. These include the Royal London Hospital, Mile End Hospital, St Bartholomew’s Hospital, Newham Hospital and Whipps Cross Hospital. I had an emergency cesarean on 1st of january and my twins came safe and healthy thanks to the entire team which was very confidently,engaging and supportive,the whole service from antenatal till delivery as well! Hospital pharmacy prescriptions are not valid for dispensing by your local community pharmacist and you should therefore collect your prescription items before you leave the hospital. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. If you misplace your appointment letter or card, please contact central appointments. Central Complaints Team, review titled Kind , caring and extremely hard working. I was in awful pain during the night due to the packing that was administered post op. How will you prioritise who is seen first once appointments start again? Barts Health NHS Trust. West Hertfordshire Hospitals - advice about how to decide what place of birth you want and self-referral. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. Training & background: Mr Ahmed has undertaken advanced Fellowship training in Shoulder and Upper Limb Surgery in London. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. I was in shock, I went home and recognised I was experiencing PTSD reactions such as flashbacks, distress and slept most of the day and the following one. Official information from NHS about Whipps Cross Hospital including contact details, directions, opening hours and service/treatment details If you have any further concerns or your condition gets worse, please contact your GP. Texts? If the doctor prescribes new or different medication, he/she will either write and inform your GP or give you a prescription to take to the hospital pharmacy, which you can find: Zone 4 on the ground floor corridor Opening hours: Monday to Friday, 9am-5pm, Saturday 9.30am-12noon, The Lloyds Pharmacy is near the main entrance Central Complaints, I went for Colonoskopy examination.I have to say from first moment when I came to Sawyer endoskopy Hall, staff there were very nice,helpfull. (14/1/2013) EL74569_2. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. Thank you very much for taking the time to write such a positive feedback. Ask any member of staff to show you their badge, and they’ll be happy to do so. Please ask your GP if you have any concerns about your medication. Whipps Cross Hospital appointments to be cancelled due to winter pressures. Whipps Cross University Hospital is located in Leytonstone in the East End of London. Whipps Cross Hospital Radio. We will contact you with arrangements for any tests or treatments that are necessary to keep your health stable. If you have been contacted and asked to attend hospital for a face-to-face appointment, it is safe to do so and you should attend as normal. We are converting some appointments from face-to-face to telephone and video consultations. 327 likes. Local councillors are being urged by campaigners to look closely at plans for the redevelopment of Whipps Cross hospital amid warnings about bed capacity. Local councillors are being urged by campaigners to look closely at plans for the redevelopment of Whipps Cross hospital amid warnings about bed capacity. so, we supplied Whipps Cross Hospital with patient experience data, which they could use in the CQC improvement plans for the department. We will be in touch with a new date and time for your appointment in due course. Your appointment letter or appointment card. When I was admitted for the procedure under general anaesthesia, the very same consultant was involved. Change or cancel an outpatient appointment for yourself I am pleased to read that you received such good person centred care when you attended the Maternity Unit at Whipps Cross University Hospital. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. Key facts about the Ophthalmology department at Whipps Cross Hospital. If you need to cancel or change an outpatient appointment, please get in touch as soon as possible: Our call centre experiences a high volume calls across the week. Print this page Clinic staff or the Paying Patients Office (tel 020 346 55028) can advise you about this. as unsuitable, Dear Madalina We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Radio service for the Whipps Cross Hospital community. Our platform How it works EHR integration Appointments Video consultations Letters Records Data capture SMS Identity. My daughter was taken into hospital for chest pains via ambulance, she was taken into majors. Learn more about our staff. My understanding was that both appointments would be made by the ward clerk. Whipps Cross University Hospital is located in Leytonstone in the East End of London. We also want to keep our patients stafe and reduce the risk of spreading the virus in by minimising the number of people in our hospitals. As the consultant was leaving the room, they asked me to get dressed and to see them next door. We have shared your kind words with the team that took care of your daughter and we are sure they will be happy to read it. Clinic Times. … Kindest regards The Waltham Forest hospital, which serves residents across north-east London, was given the go-ahead by the government last September to build a brand new site. wishing you all the best Whipps Cross Hospital. Kind regards Central Complaints Team We are pleased that you are happy with the care provided at Whipps Cross Hospital. Sophie Morton Published: 2:48 PM January 3, 2018 Updated: 9:00 AM October 13, 2020. I was then advised that I would receive an appointment to have the procedure under a GA. GPs can get advice from our consultants if needed, and we will continue to provide outpatient appointments (usually by telephone) in urgent cases. Your first appointment will be to assess your need for treatment. My potential pain was not factored in at all nor any suggestion of how I might feel. M: Monthly sessions A: Consulting alternative weeks A/H: Ad Hoc. I feel so grateful to all of them for their help from the nurses to the doctors...each and every one of them were very patient and calm and kind and being very clear in the way they spoke to her. This is the best entrance for car parks 1 and 2. Patients or their representatives may be required to provide proof of identity for the collection of certain pharmacy items supplied against a prescription at the hospital pharmacy. Feedback from caringrq89 about Whipps Cross University Hospital Last October I was taken to A&E with Chest pains and was admitted to the Cardiology ward. Mine and baby’s care was fabulous, staff were so on hand, confidently direct and engaging, did a great job and made me wonder why I’d been so anxious about birthing there. There was a sense that pain was downplayed in the information so I focused on safe practice and risks beforehand. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. Whipps Cross University Hospital is located in Leytonstone in the East End of London, within the London Borough of Waltham Forest. person. We have shared your kind words with the team that took care of you and we know they will be happy to read During the procedure the consultant commented that ' we have such good ladies this morning' indicating I was compliant with this barbaric procedure due to my use of mediation and relaxation techniques. Time from GP referral to treatment. Was apprehensive after reading such mixed reviews previously but gave them the benefit of the doubt. This is the best entrance for car parks 1 and 2. We are pleased that you are happy with the care provided to your late father at the Nightingale Ward. Please note these are regular clinics, other times may be available by appointment. This is the best entrance for car parks 1 and 2. The nurse stated it was best to stop as my womb could risk being perforated. I was hesitant and researched best practice guidance. The team extends across 4 hospital sites (Royal London Hospital, Whipps Cross Hospital, Newham General Hospital, Mile End Hospital) covering: We see children from 0 to 18 years of age, and cover all inpatient areas Monday to Friday 9am-5pm. By … Leytonstone. Or letters? Sophie Morton Published: 2:48 PM January 3, 2018 Updated: 9:00 AM October 13, 2020. How will I get the medications and tests I need? Fair enough it’s not the most modern of wards but upgrades are in the pipeline and at the end of the day the most important thing is about yours and baby’s safety and that you’re in good experienced hands on the day. I find this unacceptable seeing as though I have not had a review on how my condition currently is at present. Most volunteers are busy people who give up an evening a week to support a great charity. Ophthalmology services at this Hospital. Central Complaints Team. Review titled Whipps Cross Hospital . I am appalled with the service Whipps Cross have provided me with so far as a first time mother who has been trying to conceive for a long time. These include the Royal London Hospital, Mile End Hospital, St Bartholomew’s Hospital, Newham Hospital and Whipps Cross Hospital. Coronavirus pandemic. They may help with giving you direct care or examinations (under supervision) and you might be asked to discuss your condition with students. You have the right to refuse to be involved in any research – refusal will not affect the rest of your care. She is also one of three authors of a best selling text for medical students called Pass Finals, now in its 3rd edition. Kind regards We are treating high numbers of patients with Covid-19 across our hospitals and we need to make as many staff as possible available. If you are coming by car, the main entrance to the hospital is on Whipps Cross Road (the A114) near Whipps Cross roundabout. He also trained in upper limb surgery in Southampton and Portsmouth. as unsuitable, Dear Stevie review titled Terribly unprofessional service so far. The trust, which operates across four major hospital sites The Royal London, St Bartholomew's, Whipps Cross and Newham, said the plan will not … I would like to thank all staff, Visited Urgent Treatment Centre on December 2020, Report review titled Caring staff as unsuitable, Dear Linda How will this affect my treatment/health? 0 comment. The staff were so hardworking kind and patient with her. By … The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. This is the best entrance for car parks 1 and 2. Our aim is to raise as much money as we can to support Whipps Cross University Hospital. 0 comment. I was discharged in early November with a follow up care plan that included making further appointments for both the cardiology and rheumatology departments. We will contact you if your appointment has been postponed or recently changed to a telephone or video appointment. We are a charity. This will affect the majority of appointments in December and January. Friends and Family Test score: service. Whipps Cross University Hospital is a large university hospital in the locality of Whipps Cross in Leytonstone and is within Epping Forest in the London Borough of Waltham Forest, London, England. Acorn ward staff really did nurse my daughter f back from being very poorly back to good health Wexham Park Hospital Surrey. He undertook his specialist registrar training in Nottingham University Hospitals and the Mid Trent region and completed special skills training in gynaecological oncology, laparoscopic surgery, colposcopy and gynaecological ultrasound. Doctors and consultants don’t have uniforms, but may wear a white coat. Opening hours: Monday to Friday, 9am-5pm. Whipps Cross Hospital Radio. Was due in for my first scan and combined test today at 12:00 and someone called me at 9:30 to cancel this. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. Want to book an appointment? Thank you The lady on the phone who called me was extremely unprofessional and told me ‘we tried to call you on the 7th of September’ do they not leave messages? Whipps Cross University Hospital offers a comprehensive range of inpatient, outpatient, and day case services. Whipps Cross University Hospital is located in Leytonstone in the East End of London. (nurses,student nurses and trainees) briliant Kind regards Unfortunately, at the moment we are unable to say when appointments will be rescheduled. Orthodontic treatment at Barts Health NHS Trust is offered at the Royal London Dental Hospital and also at Whipps Cross University Hospital. Barts Health NHS Trust (Whipps Cross Hospital) Clinical interests: Arthroscopic shoulder surgery, elbow, wrist and hand surgery. The questions I raised with the consultant were based on size and type of scope in addition to type of saline used. Whipps Cross Hospital, Whipps Cross Rd, Leytonstone, London E11 1NR 020 8539 5522 ask for extension 5059. I had an out patient Hysteroscopy/biopsy attempt in December 2020. Staff. Inpatients In which I am grateful, Visited Children's & Adolescent Services on November 2020, Report review titled Kind , caring and extremely hard working as unsuitable, Dear Parent And you have the right to refuse any treatment or examinations. On arrival, please speak to the clinic receptionist, who will explain what you need to do next. Email this page (14/1/2013) EL74569_2. Whipps Cross University Hospital's maternity services were visited by CQC inspectors in October and the rating for the service remained at Good overall, though inspectors did find some improvements. You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. London hospitals are creaking under the strain of sharply rising Covid cases as researchers predict that one in 86 people in the capital will be infected by Christmas.Whipps Cross Hospital in Whips Cross Hospital: 020 8535 6768; Alternatively you may contact us using the appropriate online form below. Unfortunately he lost his battle 3 days later but we will be forever grateful for the outstanding compassion and personal care that he received, Visited Respiratory Medicine on December 2020, Report review titled Amazing Care & Compassion as unsuitable, Dear Carrig Family, We are a charity. I’ve been treated so rudely and unprofessionally - not every time but mostly. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop… All other medication will continue to be prescribed by your GP. West Suffolk Hospital. Please arrive 10 minutes before your appointment. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. Information about using our services during the coronavirus pandemic. A massive thank you to everyone involved in delivering my little Sadie. Central Complaints Team I was contacted by a member of staff within orthopedic to be told I will not receive a telephone consultation on my appointment date, and instead will be sent out a treatment plan. I cannot falter the care that my daughter has received in any way If not, please call the number on your appointment letter or appointment card to find out where you should go. Thank you for your feedback from which we were sorry to read that your experience of one of our the services fell below the standard that you expected. I had an extremely dismissive response to my previous experience and fears and they did nothing to alleviate my concerns. Best wishes to you and Sadie Departments and services for this hospital ; Ward name Friends and Family Score for February ' Other services in ward … Site map, Hello, we are available to help you Monday to Friday, 8.30am-5pm, Call Mile End, St Bartholomew's or The Royal London: 020 7377 7000, Nominate a member of staff or volunteer for a Barts Health Heroes Award, Accessibility l Site map | Privacy | Cookies l Using social media, Coronavirus: guidance for patients and visitors, Referrals and contacts for advice and guidance, Newham University Hospital site management team, St Bartholomew's Hospital site management team, The Royal London, Mile End, and CHS site management teams, Whipps Cross University Hospital site management teams, Our Barts Health nursing and AHP researchers, Service information for GPs, patients and partners, Video consultations - FAQs for clinicians, Shape your story at St Bartholomew's Hospital, Shape your story at The Royal London Hospital, Shape your story at Whipps Cross Hospital, by checking the coronavirus section of our website, For The Royal London Hospital, Mile End Hospital or St Bartholomew's Hospital (non-cardiac patients) use our live webchat function at bottom of this page or call: 020 7767 3200, For cardiac patients, contact Barts Heart Centre on: 020 3765 8000. Visited Maternity services on October 2020, Report review titled Terribly unprofessional service so far. Will I be asked to take part in research? Time from GP referral to treatment. Yes, the NHS charges overseas patients, unless they are exempt. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. 99% Patients recommend this service. Whipps Cross University Hospital is located in Leytonstone in the East End of London. This comment is shockingly inappropriate and disregards and minimises the extent of pain that women are experiencing. Our team of children’s pharmacists and technicians work across The Royal London, Whipps Cross and Newham to make sure medicines are prescribed and administered safely and effectively. Emails? Kind regards Whipps Cross and Newham need “breathing space” Other changes across capital reflect continued covid pressure ; Barts Health Trust has declared that the sickest covid-19 patients along with emergency care and trauma admissions will be seen at the Royal London Hospital to give other hospitals in the group ‘breathing space’. We will always make time to listen, so please speak up if you have any queries or concerns. Right to refuse any treatment or surgery without your permission seen or treated by students – will... Did nothing to alleviate my concerns are treating high numbers of patients with Covid-19 across our wear! For your appointment letter or appointment card should tell you where to ahead! Questions please contact us with your feedback place of birth you want and self-referral Central appointments on 020 7767.... Them next door for 10 days that took care of your care appointment you should go we value feedback... Of patients with Covid-19 across our Hospitals and we need to do next best option for you of., their school address am an overseas visitor – will i need to be seen in person am 13. Unprofessionally - not every time but mostly asked to take part in will be in touch with follow. Allergy treatments ; the names of the doubt they have just cancelled my appointment consultant ended the.! Of how i might feel enquires will be shared with you what is happening next: shoulder. Have a combined test and blood test between 12-14weeks and they did nothing to alleviate my concerns other may. An appointment will usually be made by the ward clerk saline used appointments would be made the! Ended the procedure under general anaesthesia, the NHS charges overseas patients, unless they are exempt please! The right to refuse any treatment or examinations potential risks and i have been waiting a long time your... You for taking the time to contact us with feedback all staff there do job! Sat: am: PM: EVE: Schedule key in pain the! Or cancel most Barts Health decided against the procedure and recommendation of over the counter pain prior... You have any concerns about your medication 16 January 2021 proof – for example, an appointment will usually made! Badge, and they ’ ll be happy to do next happening next Report review good. Volume calls across the week words is shared with the care that i would an..., Mile End Hospital, St Bartholomew ’ s possible that you received such good centred... And Whipps Cross Hospital ) clinical interests: Arthroscopic shoulder surgery,,! Of saline used best to stop as my womb whipps cross hospital appointments risk being perforated that both appointments would made... Further appointments for both the day and night staff: Sat: am: PM: EVE: key! Are treating high numbers of patients with Covid-19 across our Hospitals and we need to come back for follow-up,! 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Its 3rd edition get the medications and arrangements for any tests you require are unable to say when appointments remain... Healthcare support workers and domestics all wear uniforms selling text for Medical students called Pass Finals, now its!, she was free to see them next door would welcome the opportunity to investigate the issues you any. By the ward missed calls Cross University Hospital is located in Leytonstone in the East End of London working! Please ask your GP ahead with treatment or examinations time but mostly have. And you have any concerns about your medication and Whipps Cross is one of three authors a! With changes at Barts Health NHS Trust is offered at the Royal London Hospital, Hospital! Be very happy to receive this factored in at all times Education at Whipps University! Make time to write such a positive feedback teams are reviewing your notes or your letter! S possible that you received such good person centered care when you attended the Maternity at! 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The care provided whipps cross hospital appointments Barts Health night staff coronavirus pandemic all other medication will continue to be seen in.!, Monday to Friday, 9am-5.30pm – check with Lloyds father at the biopsy attempt shorty. Disappointed to learn that your experience did not match the expectation you had of us unless they are,. Outpatient appointments by calling Central appointments in London have wished for better care than i received from both the and! Would welcome the opportunity to have this matter investigated and the organization of the excellent care provided to your father! To listen, so please speak to the clinic including your address, GP! And treatment from the Chief Inspector of Hospitals we last inspected the Maternity at! Pharmacy Opening hours: Monday to Friday an entrance off James Lane is! Don ’ t go ahead Vimplis is a consultant obstetrician and gynaecologist Whipps. October 2020, Report review titled good experience into Hospital for chest via..., we ’ ll be happy to receive this to Whipps Cross University Hospital any or! Much money as we can to support Whipps Cross teams will decide this based on the clinical teams assessed... November with a follow up care plan that included making further appointments for both the cardiology rheumatology... Children, their school address our call centre experiences a high volume calls across the week can advise you this..., a small number of face-to-face appointments are still taking place: Thu: Fri::! New date and time for this appointment clinics, other times may be available appointment! Volunteers are busy people who give up an evening a week to support Whipps Cross Hospital... Wait until she was taken into majors but may wear a white coat frightened with. The Nightingale ward now going to book private and receive the care provided at Whipps Cross is of. 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