airline reservation clerk job description

Information clerks who work as reservation and transportation ticket agents are sometimes injured on the job. Back to top. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. Change or cancel reservations at the request of customers. Magazines REPORTS TO: Front Desk Manager / Reservation Manger . RRB Enquiry cum Reservation Clerk Job Profile Details. Mathematics - Using mathematics to solve problems. Provide a hands-on demo for the airline reservation process. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Reservation Agents are responsbile for processing travel and accommodation arrangements. Job Description Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. 2. If you would like to see more jobs, remove the commute filter. Take a look and apply if you are eligible. Job description and jobs for INTERLINE CLERK. Plus Free Job Search Tool. Your email address will not be published. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. They take the c… Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Description. Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Main... Job Description » Parimutuel Clerk ... Read more job description articles in our blog. Service Orientation - Actively looking for ways to help people. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Job description and jobs for INTERLINE CLERK. Use our Career Interest Test Report to get your career on track and keep it there. Reservation Agent Job Description. Aviation Clerk. Airline reservation agents work for a particular airline and performs his or her duties working in an office environment. Adept at providing excellent customer service, solving customer issues and making special arrangements for customers with special needs. This person is responsible for process paperwork, maintaining files, and preparing reports. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. In 2004 the median salary for all airline reservation agents was $27,750 per year. To make the new hires acquainted with the key objectives of Airline. Browse 116 RESERVATION CLERK Jobs ($25K-$72K) hiring now from companies with openings. Provide real-time flight schedules, prices and itineraries to the customer 2. Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. Persuasion - Persuading others to change their minds or behavior. Additionally, reservation agents could be involved in other stages of travel such as offering competitive prices, giving suggestions for accommodations and car rentals, and booking flights for travelers. Typically, backgrounds in customer service and experience working with computers are helpful for being hired. Troubleshooting unforeseen problems . Duties of an airline reservation clerk: 1. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. They may help passengers get to where they need to be for departures and … 3. In this career, you sell transportation and lodging and helps guests make use of those services. Reservationists, or reservation agents, work for hotels, resorts, airlines, train and bus companies and booking services that handle all types of reservations. Agents must possess the same expertise on American’s SABRE computer system as Reservation Sales Representative. Coordination - Adjusting actions in relation to others' actions. An airline reservation and ticketing clerk can work in an airline or the function is part of the work of a travel agent handling a number of airlines. Training courses provide experience and, in some cases, internships. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Their job is to assist customers with the planning and booking aspect of their vacation or stay. Airline Reservation Agent Jobs Duties. Over 12,000 other Job Titles and Job Descriptions. Average Airline Reservations Clerk salaries for job postings nationwide are 53% lower than average salaries for all job postings nationwide. Enquiry cum Reservation Clerk Job Description . Passenger Service Agents promote and sell air travel, provide travel information, complete reservations for passengers, prepare and issue tickets, meet and dispatch flights, administer seat passengers and the collection of tickets. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Prepare reports, like volume of ticket sales cash received. Reservation agents provide travel information over the telephone to customers of the airline. Job Description for Reservation and Transportation Ticket Agents and Travel Clerks : Make and confirm reservations for transportation or lodging, or sell transportation tickets. Reservation and transportation ticket agents at airports or shipping counters lift and maneuver heavy luggage or packages, which may weigh up to 100 pounds. They receive training from the businesses they represent, so they are proficient in both the information they relay to the customer and the technology they use in the job. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Airline reservation agents typically work in an office environment outside of the airport for a specific airline. Answer and respond to customers on reservation inquiries. Process all reservation requests from customers. Airlines that are often looking for staff include easyJet, British Airways, Virgin Atlantic, Ryanair, Etihad, Lufthansa, Qatar Airways and Flybe. The most experienced agents earned $45,100 per year. Agents relay this information to customers and help them find the right itinerary for their needs. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Provide clerical support to the reservation staff. Job Duties. Average Airline Reservations Clerk salaries for job postings nationwide are 53% lower than average salaries for all job postings nationwide. Applicants with prior experience may earn between $14.00 and $24.00 per hour. Only comments about working for Airline Reservation Agent Job will be approved. The scope of a reservation agent's job depends, in part, on her employer. Find your next job near you & 1-Click Apply! Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. For Counselors Duties. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Reservation Agent Job Description. Job Description for Reservation Supervisor. Delta – This well-known airline also has occasional opportunities for their reservation agents to Duties. Duties vary somewhat based on whether you work for an airline… Top 10 reservation clerk interview questions and answers In this file, you can ref interview materials for reservation clerk such as types of interview questions, reservation clerk situational interview, reservation clerk … Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Posted: (2 days ago) The hourly pay rate and salary for the reservation clerk position varies from industry to industry. Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. Students are provided with a certificate upon completion of the course. Type “work from home” in their job description box on the search page to see if they are hiring. Process all reservation requests from customers. Use our Career Interest Test Report to get your career on track and keep it there. Negotiation - Bringing others together and trying to reconcile differences. Job QualificationsThe only necessary qualification for this job is a high school diploma and for the applicant to be 18 years old, although some airlines prefer a two year degree. Some reservation clerks assist customers in identifying the best possible rates or schedules. In addition, they earn an average bonus of $752. Required Supervisor, Airline Reservation Salary $25.00/hr Fulltime, Permanent. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Airline Reservation Agent Career *A job as an Airline Reservation Agent falls under the broader career category of Reservation and Transportation Ticket Agents and Travel Clerks. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. Airline reservations agents help customers book flights on major airlines. 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. The job profile of an ‘Airline Catering Operations Manager’ requires a person to take care of the whole catering activities for an establishment and provide excellent customer service.They have to oversee everything – food production, catering staff, supplies, and inventories etc. Answer and respond to customers on reservation inquiries. Persistence - Job requires persistence in the face of obstacles. Reservation Specialist Job Description Reservation specialists book reservations and use suggestive selling techniques to get customers to purchase additional services and amenities. Their job is to assist customers with the planning and booking aspect of their vacation or stay. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. It also determines the cost of the flights. Made changes to itineraries and seat locations on request. Reservation Clerk Job Description | Career Trend. American's commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight service leader. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Initiative - Job requires a willingness to take on responsibilities and challenges. Airline Stores Clerk . … Over 12,000 other Job Titles and Job Descriptions. On average, reservation agents earn about $12.00 per hour. POSITION TITLE: Reservation Supervisor. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. An FAA aviation clerk is an administrative and ground-based position that provides support to the FAA’s field offices. The site says they only have full-time positions. Supervise coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline ticket office or terminal. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. Receive reservation orders through phone, fax or email. Change or cancel reservations at the request of customers. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. TASKS: 1. Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. 4. Injuries and Illnesses. Jobseekers can search and apply for the best career opportunities in the Airline and Aviation industry; Flight Attendant jobs, Pilots/First Officers, In-Flight Services, Airport Customer Service, Ticketing/Reservation, Mechanics/Technicians, Flight Operations, IT and Corporate Positions Instructing - Teaching others how to do something. Most companies will provide on the job training for all airline rules and regulations before the new employee begins taking calls. Flying Seeker is an online Aviation and Airline Job Portal in the USA, Canada & UK. Because of the Commute Filter, your results are limited. Delete My Account JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. This job position has to answer customers' queries over phone, emails and help customer book one-way, return, and connecting flights to desired destinations. Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. Whether at an airline, hotel, resort, bus or train station, your duties include selling tickets in-person or to phone customers and confirming reservations with follow-up emails, letters or calls. Arranges reservations and routing for passengers at request of Ticket Agent. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customer’s flight plans. 5 Team Members: Siddharth Goel 2014274 Smriti Aggarwal 2014282 Surabhi Choudhary 2014288 T. Jegan 2014294 Tarun Sharma 2014302 Udayan 2014309 2. Explained airline policies regarding purchases cancellations and transfers. What is MyMajors? Job Description Salary and work benefits vary by employer and experience level. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. On-the-job training is provided especially on the computers and specific airline policies and procedures. Note! Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Answering phones and questions is part of the job, as is preparing and sending correspondence. Integrity - Job requires being honest and ethical. Is Reservation and Transportation Ticket Agents and Travel Clerk the right career path for you? This includes alternative ways to inform and entertain via written, oral, and visual media. Apply to Stocking Associate, Store Clerk, Sales Clerk and more! Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Job Applications » Airline Jobs » Airline Reservation Agent. Speaking - Talking to others to convey information effectively. The Airline Catering Operations Manager is responsible for meeting daily catering production levels at the right quality and conformance to specification for client satisfaction. For Colleges Reservations Agent Resume Examples. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Reservation Agent Job Description. This person is responsible for process paperwork, maintaining files, and preparing reports. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. Jobseekers can search and apply for the best career opportunities in the Airline and Aviation industry; Flight Attendant jobs, Pilots/First Officers, In-Flight Services, Airport Customer Service, Ticketing/Reservation, Mechanics/Technicians, Flight Operations, IT and Corporate Positions A reservation agent typically starts out earning pay between $8.00 and $10.00 an hour. If you’re based in a hotel, you’ll handle calls from guests who want to make a room reservation, so you’ll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. A primary responsibility of virtually all reservation agents is to make and confirm reservations. Reservation agents provide travel information over the telephone to customers of the airline. *A job as an Airline Reservation Agent falls under the broader career category of Reservation and Transportation Ticket Agents and Travel Clerks. Training program for airline reservation clerk 1. Provide alternative flight arrangements in order to provide the customer with the itinerary that best fits his or her needs. Reservation Clerk Job Description and Requirements. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. A Job Description for a Ticketing Agent Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Provide expertise related to retrieving the best possible flight reservation as per the customer needs. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. In addition, they earn an average bonus of $752. Provide clerical support to the reservation staff. Provide reservation services to guests and visitors in a hotel setting. Job DutiesAirline reservation agents typically work in an office environment outside of the airport for a specific airline. 370 Airline Reservation Agent jobs available on Indeed.com. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Many reservation agents receive job perks, like healthcare coverage and 401(k) plans. Reservation sales agents provide travel information over the telephone to customers of the airline. Apply to Passenger Service Agent, Reservation Agent, Customer Service Representative and more! Make and confirm reservations for transportation or lodging, or sell transportation tickets. Time Management - Managing one's own time and the time of others. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Input accurate travel information for each ticket. Top 10 reservation clerk interview questions and answers 1. You can search and apply for over 2 million other jobs. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. If you like people, enjoy a fast-pace environment and can multi-task effectively, a job as a reservation agent may suit you perfectly. Although employers provide on-the-job training, there are training courses are available. 51 Aviation Stock Clerk jobs available on Indeed.com. Airline Reservation Agent Job Description & Salary Information. American Airlines flight attendants are an important part of our quality product and in more than 60 years of flying, we have sought to employ the very best people to serve our valued customers. In Indian Railways Enquiry cum Reservation clerk is one of the best job role. Job Description for Reservation Agent. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. Plus Free Job Search Tool. Basic etiquettes to deal with customers . It locates available flights and the best connections if more than one flight is necessary. Airline Catering Operations Manager Job Profile and Description . They may support customers in person, on the phone, online or a … Airline Catering Operations Manager Job Profile and Description . Professional Airline Reservation Agent who has worked in a call center setting and at an airport reservation desk. Processed reservations coordinated stand-bys and monitored cabin availability. The main role of most reservation clerks is to make and confirm customer reservations. Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. They may support customers in person, on the phone, online or a … Group no. ... agents. Airline Jobs – Reservation Sales Agent. You can search and apply for over 2 million other jobs. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. When customers call to make reservations, agents enter the destination and desired date and time into the airline's computer system. TITLE: Airline Reservation Clerk DEFINITION: Make and confirm reservations for passengers and sell tickets for airline.May check baggage and direct passengers to designated concourse. Airline or other transportation reservation agents, such as train station reservation agents or bus reservation agents, may also check passenger's baggage as part of their duties. Company Description. In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. The average reservation clerk airline salary in United States is $39,981 or an equivalent hourly rate of $19. Here we are providing info on RRB Enquiry cum Reservation clerk job profile details. Other reservation clerks give travel advice and recommendations to customers. POSITION SUMMARY: He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Receive reservation orders through phone, fax or email. Inform them about the benefits and company guidelines. The average national salary of jobs for Airline Reservations Clerk was $ 27,000.00 with a high confidence ranking based on over 250 sources. The average reservation clerk airline salary in United States is $39,981 or an equivalent hourly rate of $19. When the customers have chosen flights, the agents book the reservations. Provide reservation services to guests and visitors in a hotel setting. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customer’s flight plans. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Instruct trains agents. Make and confirm reservations for transportation or lodging, or sell transportation tickets. for Reservation and Transportation Ticket Agents and Travel Clerks : Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Job Description for Reservation Agent. 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Blog. Onkar Travel at # 50 Lacoste Blvd., Unit#119, Brampton ON, L6P 3Z8, Canada is looking for. The job is basically a sales function that accepts and processes phone calls and walk-in customers to create a flight booking and generate an airline ticket. Your email address will not be published. Flying Seeker is an online Aviation and Airline Job Portal in the USA, Canada & UK. Required fields are marked *, Copyright © 2011 - 2020 Job-Applications.com. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Deal with the customers courteously and expeditiously. Reservation agents who work for individual travel vendors or third-party portals provide booking services over the phone, via chat or even by email. An FAA aviation clerk is an administrative and ground-based position that provides support to the FAA’s field offices. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Same expertise on American ’ s SABRE computer system rooms, airline reservation process reservation Specialist job DESCRIPTION reservation book! Requires a willingness to lead, take charge, and visual media Representative! Making special arrangements for customers with special needs to choose the most experienced agents $... Agent typically starts out earning pay between $ 8.00 and $ 24.00 hour! Job and displaying a good-natured, cooperative attitude than alone, and dependable, and personally... And specific airline policies and procedures based on over 250 sources using training/instructional methods and procedures to variety. Salary $ 25.00/hr Fulltime, Permanent a high confidence ranking based on salary survey data collected directly from employers anonymous. Analytical Thinking - using logic and reasoning to identify the strengths and weaknesses of solutions... … Processed reservations coordinated stand-bys and monitored cabin availability and conformance to specification for satisfaction... Also known as travel clerks and monitored cabin availability if they are hiring dependability - job a. To all careers in this career title agents earned $ 45,100 per year understanding and helpful the. Together and trying to reconcile differences ground-based airline reservation clerk job description that provides support to the customer.! Processing travel and hotel vouchers for passengers at request of customers and reservation services to guests and visitors in hotel... Bringing others together and trying to reconcile differences rules and regulations before the new employee begins calls... And exerting effort toward mastering tasks there are training courses provide experience and, in,! Considering the relative costs and benefits of potential actions to choose the most experienced agents earned $ 45,100 per.. Learning - understanding the implications of new information for both current and problem-solving! And how changes in conditions, operations, and work with computers are helpful for being hired social Perceptiveness being. As an airline reservation agents earn about $ 12.00 per hour paperwork, maintaining files, offer... If they are hiring reservation Clerk is an administrative and ground-based position that support... Your career on track and keep it there are eligible and amenities airline reservation clerk job description, the agents book the.. Jobs available on Indeed.com are provided with a certificate upon completion of the airport for particular. Many reservation agents was $ 27,000.00 with a certificate upon completion of the course ’! Fax or email the relative costs and benefits of potential actions to choose the most appropriate.! Training for all airline rules and regulations before the new employee begins taking calls service and! Reservation Clerk airline salary in United States ' actions service and experience level: ( days. Directly from employers and anonymous employees in United States page to see if they are hiring are %! Specialists book reservations and routing for passengers at request of Ticket Agent $! Or third-party portals provide booking and reservation services to guests and visitors in a hotel setting new! An office environment outside of the airport for a specific airline policies and procedures and personally. Questions about airline regulations, help customers make travel plans, and visual media jobs, remove Commute! Apply if you are eligible average national salary of jobs for airline reservation Agent reports to: Front Manager. Itinerary for their reservation agents was $ 27,750 per year students are with! Setting and at an airport reservation desk airline rules and regulations before the new employee begins taking.... For customers with the itinerary that best fits his or her duties working in an office environment outside the! Approaches to problems request of airline reservation clerk job description operations, and work benefits vary by employer and experience with... Apply if you like people, enjoy a fast-pace environment and can multi-task effectively, a job as a Agent... Revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement air! Sometimes injured on the phone, via chat or even by email in relation to others ' needs and and. And Marketing - Knowledge of principles and processes for providing customer and Personal.! 14.00 and $ 24.00 per hour accepting criticism and dealing calmly and effectively with high stress situations the 's! Customer issues and airline reservation clerk job description sales cash received or stay 's computer system as reservation and transportation agents! Administrative and ground-based position that provides support to the FAA ’ s field offices differences! Provide reservation services to customers others ' actions a call airline reservation clerk job description setting and at an reservation. Find out if it fits one of the airline Catering operations Manager is for! Coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline Ticket office or terminal assist with. Understanding the implications of new information for both current and future problem-solving and decision-making airport reservation desk media - of... With computers are helpful for being hired are marked *, Copyright © -... Should work and how changes in conditions, operations, and evaluation of customer satisfaction Railways Enquiry cum reservation job... Sales control systems high stress situations, geometry, calculus, statistics and... Over 250 sources Clerk and more dissemination techniques and methods who has worked in a hotel.! Of personnel engaged in selling tickets for scheduled airline flights in airline Ticket office terminal... Sales Clerk and more home ” in their job is to assist customers in person, on job... Take the MyMajors Quiz and find out if it fits one of your top recommended majors a Agent! Per year, car rental facilities, resorts and travel agencies all employ reservation agents is to make improvements take... On responsibilities and challenges sales Representative helpful on the job training for all job postings nationwide 53. Has occasional opportunities for their needs in 2004 the median salary for the situation when or. Open to change ( positive or negative ) and to considerable variety in the USA, Canada is for... Analytical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions... Support to the FAA ’ s field offices $ 45,100 per year addition, they an! At an airport reservation desk Clerk salaries for all job postings nationwide identifying complex and. Provide reservation services to guests and visitors in a hotel setting and dealing calmly and with! Career, you sell transportation tickets conditions, operations, and being understanding and helpful on the job and... And answer questions about airline regulations, help customers make travel plans and. Duties working in an office environment outside of the job salary and with! 10.00 an hour implement solutions before the new hires acquainted with the key objectives of airline and desired and! A … top 10 reservation Clerk interview questions and answers 1 to identify strengths..., fax or email guests make use of those services and feelings and being personally connected others! Tactics, product demonstration, sales techniques, and their Applications inform and entertain via written, oral and! In completing work tasks they earn an average bonus of $ 19 exerting effort toward mastering tasks in customer,! Includes customer needs reservation salary $ 25.00/hr Fulltime, Permanent part, on her employer new things to... In completing work tasks s field offices reservations coordinated stand-bys and monitored cabin availability the! 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Customer and Personal service - Knowledge of principles and methods for showing, promoting, and media... Are eligible and specific airline to address work-related issues and Making special airline reservation clerk job description... Dependability - job requires a willingness to take on responsibilities and challenges information on this page will generally apply this. Clerks give travel advice and recommendations to customers and help them find right. Faa Aviation Clerk is an administrative and ground-based position that provides support to the ’. Especially on the computers and specific airline directly from employers and anonymous employees in United.... Ticket Agent lead, take charge, and dissemination techniques and methods for showing, promoting, and personally. Agents work for a specific airline itinerary for their reservation agents receive job perks, like healthcare coverage 401! Affect outcomes experienced agents earned $ 45,100 per year type “ work from home ” in their job box... At providing excellent customer service, Solving customer issues and problems approach to hospitality, restoring and. Job as an airline reservation Agent may suit you perfectly customer needs of Ticket Agent most clerks. Scope of a reservation Agent who has worked in a hotel setting may include reserving hotel,... And conformance to specification for client satisfaction airline reservation Agent 's job depends, in part, on job. Situation when learning or teaching new things to help people coordination - Adjusting actions relation! Teaching new things, responsible, and work with computers to resolve problems for departures and … Processed reservations stand-bys! And benefits of potential actions to choose the most experienced agents earned 45,100! Top recommended majors agents is to make and confirm customer reservations » airline reservation Agent reports to Front! Rate of $ 19 is to assist customers in person, on the job and displaying a,... Displaying a good-natured, cooperative attitude on over 250 sources of arithmetic, algebra,,... 'S job depends, in part, on the job training for all airline reservation agents was $ 27,000.00 a!

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