For more information on what it takes to be a Front Desk Attendant, check out our complete Front Desk Attendant Job Description. Managed quality communication, customer support and product representation for each member of the club. A Front Desk Attendant in your area makes on average $24,887 per year, or $576 (2%) more than the national average annual salary of $24,311. Get the right Front desk attendant job with company ratings & salaries. Assisted guest with directions, highlighting maps to lodges or cabins, dining, and recreational activities on and off property. On this page, you’ll find a collection of resume samples for 500 popular job positions. Provided personalized service to all guests at check-in, check-out, and throughout their stays. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service  Ensures that guests and members are warmly greeted and promptly assisted It includes plenty of white space and, if appropriate, dashes of color to stand out as an attractive resume. Competitive salary. Based on our resume samples, Front Desk Attendants need to demonstrate qualities such as courtesy, good communication abilities, teamwork, attention to details and basic IT skills. Search 70 Front Desk Attendant jobs now available on Indeed.com, the world's largest job site. The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Oversee the security of retail and concessions. The latter depends on the success of the … For many people, this is a very low salary (entry-level salary for $ 18,000 per year) and taxing hours will have to endure a flight attendant. Answers and transfers phone calls in a timely and professional manner. Scheduled reservations and expertly managed large customer crowds. Supports and articulates the CFF mission statement. Choose a … Achieved superior customer service ratings throughout my tenure. Maintained a safe and clean working environment throughout the shift as well as assisted in the closing and cleaning duties. Objective : Reliable and dedicated administrative professional looking for an administrative support position. Skills : Cash register experience, Front desk experience. Performed secretarial and clerical duties. Hotel Front Desk Clerk; Room Attendant; Human Resources. Processed up to 50-60 reservations per hour depending upon the time of year. Processed telephone, walk-in, and online reservations. Created an extensive customer database which allowed the company to quickly recognize returning guests. Maintained the hotel entrance area so that it is presentable at all time as the guests arrive. Greeted customers entering the store to ascertain what each customer wanted or needed. Objective : Experienced and results-oriented Administrative Assistant with proven abilities in developing positive relationships with clients and coworkers. I hope to create integrated strategies to develop and expand existing skills and knowledge to grow within a company. Find out what is the best resume for you in our Ultimate Resume Format Guide. Everyone’s job is different. When writing your resume, you might want to consult some samples and get inspiration on what you can write in the objective, skills, duties and responsibilities sections. Answered the phone in a professional manner and booked appointments. Fitness Desk Attendant Resume Examples & Samples. Here’s what your summary might look like: … That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Front Desk Attendant. Assisted in maintaining cleanliness and order in the lobby and front desk area. Greet guests and patrons ad they arrive and departure. Recorded vendor activity to ensure accurate billing. Recommended new supplements to customers, resulting in a 25%, Supervised massage practitioners, estheticians and nail technicians in absence of their respective supervisors, Generated revenue through gift certificate, product and package sales, Organized, maintained and safeguarded confidential medical files for over 1000 clients. Using examples of good resumes will save time and effort on formatting and can give you great ideas for what to include in your resume.. Each role and sector values different parts of a resume and considers either skills, experience and education important in different ways.Therefore when you make a resume … They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc. Contacted customers in order to respond to inquiries and to notify them of upcoming appointments. Performed janitorial duties such as sweeping, mopping, and keeping the desk looking appealing and tidy. Greeted clients, determine nature of dealing and escorted them to the correct person, conference rooms or offices. Ensure the lobby is clean, neat and organized. Email or phone. Front desk employees often have to work with others. Entered data promptly and efficiently with a 100% accuracy rate. Apply to Front Desk Agent, Room Attendant, Retail Sales Associate and more! Assign rooms and accommodate special request. A front desk attendant performs clerical duties and greets customers for a company. Promptly and effectively dealing with guest requests and complaints. Recruited and trained new members of the guest service team. Checked to ensure that appropriate changes were made to resolve customers' problems. 400+ Resume Examples. Recommended improvements in products, service, and billing methods and procedures in order to prevent future problems. Do you need the best Front Desk Attendant resume? Responded to all customer inquiries thoroughly and professionally. 1. Calculated inventory and ordered appropriate supplies. © 2021 Job Hero Limited. Front Desk Attendant Resume Sample 5.0. In order to get qualified, a high school diploma may be sufficient. Betty Kildow provides coaching on what to do and offers step-by-step plans to be utilized in the event of natural disasters, terror threats, fires, … The front desk attendant will provide passholders/patrons with information, taking registrations, and fostering excellent customer service. Provided quality costumer service to all [company name] members with diligence and a smile. Utilized resort software program to handle arrivals, departures and billing. Accept and organize deliveries and documents. Ensured that the clients waiting in the lobby are comfortable and offered beverages available. Operated hotel switchboard, take calls and provide information and transferred calls. Set up and maintained paper and electronic filing systems for records, correspondence and other material. Front Desk Attendant Resume Examples & Samples. Greets and services members in a friendly and professional manner. Professionally greeted all customers and provided information about membership to non-members. Massage Therapy. Assisted daily with pre-registrations, room blocks, making key packets. Must be able to demonstrate excellent customer service. Supported File Types: pdf, docx. All companies need someone to balance the books and with the right accounting resume, that someone could be you. Ensures that clients comply with curfew and program policies. October 25, 2020 | By the Resume Genius Team | Reviewed by Mark Slack, CPRW. Customer Service Representative who continually maintains a positive attitude while interacting with demanding clients. Job email alerts. The Front Desk Attendant will report directly to the Front Desk Supervisor and is responsible for assisting in the successful operation of the front desk for the Upper Merion Community Center. Front Desk Attendant Resumes. 10/2017 - PRESENT Houston, TX. Let’s say you’re a recent graduate who’s worked summer jobs as a sales associate at a retail store and a front desk attendant at a local hotel. Equally important is your ability to perform administrative tasks and how you deal with customer complaints. Set up and explained new membership contracts. Responsible for opening and/or closing the fitness center. Ensure that customer and employee issues are properly handled. Explained our membership rate and provided tours of the facility to potential members, Enrolled potential members and canceled memberships for current members, Updated members billing information and upgraded or downgraded members' memberships. The most important keyword listed on resumes featuring Front Desk Attendant experience is Receptionist, appearing an overwhelmingly 40.55% of the time. Answering and routing calls appropriately; taking guest messages with accuracy. 20+ front desk attendant resume samples to customize for your own use. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. The attendant then gives the keys to the guest, greets for best stay, and leaves the accommodation by closing the door. Skills : Highly Proficient In Microsoft Office. Skills : Graphic design, website design, video editing, Adobe products, and Microsoft Word products. Interacts directly with clients on a daily basis in person and via phone. Answered phones and forward calls to corresponding offices. The job description also includes tasks such as acting as the first point of contact for the guests or customer who enter the office; keeping track of appointments and guiding the visitors to appropriate department or personnel. Lead Front Desk Attendant. Answered phone calls to members or potential members who had any inquiries or concerns. Objective : Obtain a position within an organization where I can maximize my leadership, management, and training experience. There are many types of jobs that count as customer service experience: answering phones for a company, working in retail, or working at the front desk of a small … Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. Assisted members and guests in answering any questions they may have had about classes, schedules, the gymnasium schedule/rules and equipment. Lifeguard Resume Examples. Save time applying to future jobs. Organized, and versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Excellent work ethic and strength in boosting company morale. Refer guest to appropriate departments to resolve complaints or provide suggestions. Attach Resume *Upload Your CV . The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Ask for identification and ensure that the provided credentials are accurate. Provides a variety of administrative support functions. 5 votes Cornelius Dicki. Use these tips to make sure you’re approaching your resume the right way. Provide positive and excellent customer service to our members. Communicates effectively with staff and clients and escorts clients to and from appointments and/or recreational outings. Headline : To find a new opportunity in sales and expand my experiences in the sales field with new products and environments through a part-time job near Arlington, VA. Key Skills and Experiences: One and a half years of experience providing front-line customer service, handling cash and credit card transactions, creating pizzas, resolving customer complaints, conducting inventories, and training new employees. Skills : Microsoft Office, SSPS, Westlaw. Involved in sales such as membership contracts and athletic products, Executed membership sales resulting in higher profits, Led educational tours of our entire facility and its sustainability practices, Greet clients upon arrival, check clients into the computer, answered phone calls pertaining to information the for gym, Economics, International Business, Accounting, International Trade, International Finance And Intermediate Chinese, Courteously and professionally greeted guests to give direction and assure their comfort. Processed cash and credit payments rapidly and accurately. Provided guests with room keys and call for bellboys. Updated team members about changes in hotel products, services, pricing and policies. Those seeking to work as attendants at the front desk must portray the following skills – knowledge of using intercom systems and direct telephone lines, fast typing skills, accuracy, MS Office proficiency, good communication skills, attention to details, light bookkeeping experience and strong attention to details. Manage the Fitness Floor to include: Act as primary contact providing customer service via the telephone, email, and in person. Monitored guest expense accounts during stay, for spa sessions, recreation, dining and shopping. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Responsibilities highlighted on example resumes of … Possesses strong clerical, customer service and communication skills to effectively provide support to an organization. Sustained an encouraging and professional environment for the members, Provided good communication skills with potential members and current members, Maintained a clean and organized environment, Demonstrated leadership amongst employees increasing productivity in the workplace, Effectively communicated merchandise needs with management, Provided excellent customer service resulting in personable patron experience, Mediated disagreements and volatile situations between staff and customers, Assisted members with various questions concerning the facility or services provided, Experience with Fusion software to check in members, access account information, as well as selling merchandise and services, Provided friendly customer service towards members and maintained a clean and efficient work space, Performed clerical duties in an office setting, Employee of the month for excellent customer service and professional conduct February 2014, Maintained a clean and well organized front desk and lobby, Cleaned the fitness equipment and kept the fitness room in great condition, Learned to cooperate well with co-workers, Went on main building runs and promptly responded to duties supervisor put ahead of other tasks. Greet and register individual guest or large groups. Full-time, temporary, and part-time jobs. Skills : Rehabilitation Therapy Aide. Secure reservations for out of the office meetings our lawyers and partners of the firm have. A good front desk clerk resume includes a professional summary, core qualifications, experience, and education section. Search and apply for the latest Desk attendant jobs in Long Beach, CA. Expressed appreciation and invited members to return to the club. Work Experience. Promptly greets walk-in prospective members and quickly contacts a Membership Advisor to assist. Provided Spanish translation for non-English speaking customers. Objective : Highly qualified Front Desk Attendant with experience in the industry. The Front Desk Attendant will knowledgeably answer inquiries by phone and in person regarding memberships and services. Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments. Use the Resume Checklist to understand if this is the same perspective shared by employers hiring for this role. A career in HR is filled with varying and demanding experiences. Took reservations over the telephone, through emails and in person. Skills : Strong Organizational Skills, Active Listening Skills, Courteous Demeanor, Energetic Work Attitude, Customer Service Expert, Hard Worker, Eager To Learn, Data Entry, Email, Microsoft Outlook, Microsoft Word, Telephone Skills, Typing. 16% of Front Desk Attendants are proficient in Guest Service, Customer Service, and Communication.. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Integrity.. We break down the percentage of Front Desk Attendants that have these skills listed on their resume here: Our front desk clerk resume example will guide you on how to detail the experience that you’ve gleaned at other hotels, … Responsible for cash drawer contents and transactions during shift. Must be self-motivated, outgoing, detail oriented with excellent interpersonal, communication and organizational skills. Sign in to create your job alert for Front Desk Attendant jobs in Tustin, CA. Organized and carried out weekly lesson plans. Front desk employees need to be … Attentively and promptly responds to member needs. Client intake and managed new and returning clients, Created and delivered detoxification referrals for clients, Clerical and administrative work: filing, answering the phone, intake paperwork, Initiated several at-risk youth programs to combat drug and alcohol abuse, Used customer service skills and assisted over 100 patrons with receiving campus recreation memberships and passes, and managed appropriate paperwork, Operated cash register, stocked merchandise, completed inventory and cash drawer paper work during opening and closing shifts, Enforced facility policies concerning beverages, dress code, and ID usage in the building. Made out bound calls to clients, government agencies and others offices for our lawyers and partners of the firm. Responsible for phone reservations and being knowledgeable of room rates, room types and prices. OSHA Compliance . Answered queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions. Throughout my life I have been through quite a lot, including 7 surgeries and multiple extended stays at Riley Children's Hospital. Escorted guests to their assigned rooms, including transporting their luggage. I want to have a job that I enjoy and look forward to when I wake up in the morning. Efficiently checked in 35+ members per hour, ensuring accuracy in POS system, Assisted members with facility or product information based on needs, Volunteered to help out with other areas of the facility as needed. Facilitated the checking in and out process of all customers within a timely manner. I have great learning skills, as I am able to learn the material fast and adapt to new situations. Assisted with serving drinks and food for social hour on a daily basis. Resolved service-related problems in a timely manner. Answering all questions and concerns, responding to telephone calls, setting up appointments and reservations, keeping track of all lost and found items, and operating the cashier register. These are free to use for a reference when writing your resume. Provided the first tier services to customers coming into the office. Customizing your resume to match a job description is the number one tactic for getting hired. Compute bills, invoices, and take payments. Responds to client questions, requests and concerns and provides guidance to clients. Maintained guest lobby amenities and managed shuttle service for three properties. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. 9 open jobs for Front desk attendant in Waretown. 4,830 open jobs for Front desk attendant. Operate hotel switchboard and take calls and provide information and transfer calls. The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. With these skills, I acquired the ability to give my customers the full attention they deserve while working in an efficient manner. Served as the first point of contact for all members and guests at four different fitness facilities that service approximately an average of 8000 people per day. Maintain a clean, family-friendly and professional appearance. Answering all income calls and directed them to the correct departments. Collected and balanced all cash and credit transactions, and resolved all billing issues. Maintain a safe, friendly and professional environment. It uses bold fonts, bullet points, and other formatting tools to make the document readable. Medical Terminology. Improved customer service ratings through action. Check out real resumes from actual people. Objective : Highly organized and detail-oriented with more than 11 years experience supplying thorough, organized administrative support to senior executives. Administrative Summary Statement Examples, How to write Experience Section in Administrative Resume, Action Verbs to use in Administrative Resume, How to present Skills Section in Administrative Resume, How to write Education Section in Administrative Resume. Password Show. Learn how to craft the ideal cover letter for a hotel front desk job by taking inspiration from the sample below. Provided exceptional support to managers and co-workers, hence increased the overall efficiency by … Maintaining accurate records including cash flow, registration cards, reservations cards, and property walks. Solicited sale of new and additional services and products. Responsible for the safety and well-being of children enrolled in the program. Completed transactions for merchandise such as drinks, headphones, tanning lotion, tanning goggles, etc. Apply to Front Desk Agent, Housekeeper, Laundry Attendant and more! NADIA cannot guarantee that registering on this site will ensure placement, nor can we guarantee that you will be selected for an interview. Weave these elements into the work experience and skills sections of your resume. Try Now! Sold $2000.00 in ancillary services per month. Organized, and versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. 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With customer complaints and routing calls appropriately ; taking guest messages with accuracy greeted customers entering the to!, maintaining member accounts, and they have to work with others Examples samples. Need someone to balance the books and with the right accounting resume, that someone could be you the! Their stay member cancellations, new members, electronic funds transfers, and versed in management. Above and beyond Basic administrative tasks drawers in checkout station Waretown, NJ with company ratings &.! Be tough, not to mention time-consuming 110 % in to create your job information about to. Had about classes, schedules, the gymnasium schedule/rules and equipment that 's why we put a. Operated payment system oriented with excellent interpersonal, communication and organizational skills, Photography, customer service white and!, updating records and complaints and check out our complete Front Desk Attendant jobs in. 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