how to be the best executive housekeeper

A part-time housekeeper needed. Some employers promote housekeepers with a certain amount of experience within the company to managerial positions, including an executive housekeeper position. Many people would be surprised to find out that executive housekeepers can actually earn a really good income. Often, learning how to perform the job requires more studying on your own than formal education, and you'll need to understand exactly what hotels and clients expect in room cleanliness. Best practice is to clean out storage closets quarterly. Franchise Hotel-Executive Housekeeping Manager-Staybridge Suites Colorado Springs, Executive Housekeeper Full Service Hotel & Resort, Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. She loves to clean because she likes how she can see a difference from when she started a job to when she finishes that job. If it has not been used it in a quarter, you probably do not need it. Later on in your career, you could end up with the title food service director. Hotel executive housekeepers direct and control the staff and operations of housekeeping departments within a hotel. Does anyone know what a housekeeper's salary should be in a non-resort area? Typical work activities of an Executive Housekeeper include planning work schedules, handling customer service, solving complaints, supervising cleaning, ordering supplies, and ensuring safety standards. Dedication to completing tasks on time and surpassing expectations. So, for example, if you started out with the role of certified nursing assistant you might progress to a role such as team leader eventually. If you want to work as an executive housekeeper for a luxury hotel and don't have the training or experience that is required, you can start out as a regular housekeeper. You will learn the different management structures of hospitality, from the front office to housekeeping, and how to organize and oversee staff. This position will be 20hrs a week on payroll. We are currently recruiting for an Executive Housekeeper to join the Management Team of the five star COMO Metropolitan London on Park Lane.Fundamentally, you will be responsible for maintaining the highest standards of cleanliness in all 144 bedrooms, 19 residences, COMO Shambhala Urban Escape Spa, and all of the public areas. Learn How To Write an Executive Housekeeper Resume. Everyone has 'hotspots': places where paper and clutter seems to just pile up. In terms of higher education levels, we found that 4.3% of executive housekeepers have master's degrees. It's anonymous and will only take a minute. In this position the daily duties will include cleaning, cooking and running errands. Attentive. The candidate must be flexible and seeking a long-term position. Search and apply for the latest Executive housekeeper jobs in Doha. You can earn around $17.33 every hour for supervising the stuff to do, day to day housekeeping duties. We offer expertise and professional HR services to our clients. A certified executive housekeeper, also referred to as a first-line supervisor of housekeeping employees, is in charge of monitoring workers, scheduling shifts and managing budgets. We've determined that 24.7% of executive housekeepers have a bachelor's degree. How to Be a Good Housekeeper. Millions of people are employed at all levels of housekeeping and in different fields, such as lodging, hospitals, nursing homes, retail, and schools. Home > Training Programs > Hospitality > Executive Housekeeper. This housekeeper normally develops a schedule and standards of excellence that are expected to be … Evelyne Raden, Executive Housekeeper at Waldorf Astoria Palm Jumeirah in Dubai, sits down with hosco.tv to talk about her path from Front Office to Housekeeping, and about what it’s like to manage 88 employees in a 319-room luxury hotel. Keep the products well-stocked, clearly labeled, and organized. At Zippia, we went through countless Executive Housekeeper resumes and compiled some information about how best to optimize them. Salary Data. You can read more about how BLS calculates location quotients. Earning a formal certificate also shows prospective hotel employers that you are career-focused and professionally capable of leading a team. Our career paths are especially detailed with salary changes. He/she is … Even though some executive housekeepers have a college degree, it's possible to become one with … If you want to become an executive housekeeper, be sure to list your specific leadership capabilities as well as project management skills on your resume. This was less than the mean salary for all first-line supervisors of housekeeping and janitorial workers. The executive housekeepers who make the most money are definitely those who have a team of people working under them. In fact, many executive housekeeper jobs require experience in a role such as housekeeper supervisor. In terms of higher education levels, we found that 4.3% of executive housekeepers have master's degrees. My sister is one of those people who love to clean and is currently, like many people since the recession, unemployed. For instance, I live near Myrtle Beach and it is a regular thing for people from my community to head down throughout the summer filling in temporary positions as housekeepers. Professional Executive Housekeeper with strong organizational and multi-tasking skills as well as superior time and resource management capabilities. Larger or luxury hotels typically have this kind of position available, so this is where you should try to get interviews. As with most jobs, what your duties are and where you work will affect your pay. Miramar, Florida. Share your experience anonymously. They take on, say 20 or 30 employees and you’re talking big bucks. Many employers seek out candidates for executive housekeeper positions who have a considerable amount of experience within the industry. But what industry to start with? Get hired! Any sort of job where you supervise cleaning really needs you to have good teaching skills. Once you get in a position where you have some employees under you is when you need to do less of the physical work, but then you are responsible for more of the management end of it. Similarly, part-time hotel maids and hospital cleaning staff have a key responsibility that requires a deep level of trust. If you're interested in becoming an executive housekeeper, one of the first things to consider is how much education you need. To become an executive housekeeper, you'll most likely need to have between one and two years of experience in the positions you want to oversee. Salaries By Region. An attractive basket is one way to organize these until you have time to file. If they’re working as a live-in maid or cleaner this is especially important. 14/hr. Hotel managers want to trust that the housekeeping department will be run effectively; if you can convince them that you're the person to do this, then you have a good chance of getting the job. Search Executive housekeeper jobs in Canada with company ratings & salaries. No kidding – I know people who have done it. Of course, I found out later that the company I was working for had bad executive housekeepers who kept all of the better paying clients for themselves and gave others the bare bones payers. 12/02/2019: Billings, MT This housekeeper normally develops a schedule and standards of excellence that are expected to be closely adhered to by his staff. When it comes to searching for a job, many search for a key term or phrase. @runner101 - The salary range for a housekeeper tends to be between 18,000 and 27,000. A successful executive housekeeper requires exemplary organizational skills along with a vast knowledge of how to best clean, maintain, and showcase a property. The ideal candidate should demonstrate in his or her resume abilities like leadership, housekeeping expertise, time management, teamwork, and training skills. The Executive Housekeeper. You can really make good money doing that, but the people who go into supervising can make almost a hundred grand a year. Hard skills like these are helpful to have when it comes to performing essential job responsibilities. Whereas in Rhode Island and New Hampshire, they would average $44,699 and $43,196, respectively. Housekeeper duties may also include preparation of meals and caring for children. Their talent pool should be a wide and versatile one, as they will be leading the team. If you're interested in becoming an executive housekeeper, one of the first things to consider is how much education you need. Many times there is quite a high turnover with these positions, so if you work hard and prove yourself, you can sometimes advance quickly. However, the supervisors are still getting paid the much more lucrative original price. Free, fast and easy way find a job of 5.800+ postings in Doha and other big cities in Qatar. Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. I will tell you a fact, and that is that being a hotel or vacation rental housekeeper is no easy task. Housekeeper Job in Miramar, Florida. I like your sister, love to get in a groove and clean till I saw significant results so when I was younger worked as a housekeeper. Well, it's practically a map that shows how you might advance from one job title to another. A successful executive housekeeper requires exemplary organizational skills along with a vast knowledge of how to best clean, maintain, and showcase a property. Rate how you like work as Executive Housekeeper. There is a common misconception that to be a housekeeper is an innate ability. It is one of those jobs where a degree is not required in any way and doesn’t always help you even if you have one. To whom will you complain? Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. But be sure to take a few … They ensure that the rooms and property are clean and presentable. Skilled executive housekeeper with years of experience leading a team of over 20 individuals. Make sure your team is well-trained and organized. To become an executive housekeeper, you'll most likely need to have between one and two years of experience in the positions you want to oversee. Search Career Training Programs. When it comes to the most important skills required to be an executive housekeeper, we found that a lot of resumes listed 18.3% of executive housekeepers included guest rooms, while 11.2% of resumes included public areas, and 8.7% of resumes included guest service. The hallmark of an expert housekeeper is the commitment to professional, trustworthy conduct. However, a person can make as much as a thousand bucks a weekend once they get the hang of it. Able to excel in fast-paced high … If you want to work in a luxury hotel, you may be able to start at the bottom and move up in the industry. Office Even though the housekeeping manager is not always allotted the corner office with a window, it does not mean it cannot be organized. Use Zippia's Salary Calculator to see how your pay matches up. Executive housekeepers make the most in New York with an average salary of $55,196. Your job is to control the budget, adhere to it, and hire or terminate staff from the department. Then if she added the housekeeping experience to that experience she could work as a nanny; which can be a very rewarding career. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the executive housekeeper job title. Usually, a high school diploma is more than enough to become the housekeeping department's head, but they might require an associate's degree in some rare cases. For example, did you know that they make an average of $17.05 an hour? Choosing the right major is always an important step when researching how to become an executive housekeeper. That one is born with the knowledge of how to remove stains from marble or how to get coffee out of a carpet, but the truth of the matter is that to be a good housekeeper one must have the aptitude and approach to the art form that housekeeping is. You will still need to put in some time and get some experience, but with a proven track record it will be much easier to apply for positions that offer you the opportunity to make more money and have some people under you. To get experience to make sure all guests rooms and other facilities system is in a place to check the cleanliness of the hotel to check the brand & food, Building and Grounds Maintenance Industry, Average Salary for an Executive Housekeeper. If you can't motivate those who report to you to get the work done according to the hotel's expectations, you could end up having to complete the cleaning yourself. DOE.Up to 20% performance-based Bonus.Atherton, California, USAAbout…See this and similar jobs on LinkedIn. Executive housekeepers manage staff and solve problems, but also do the work themselves if it's needed. Larger or luxury hotels typically have this kind of position available, so this is where you should try to get interviews. Provide hands-on training of proper cleaning and safety methods. Executive Housekeeper – Four Points by Sheraton Olathe Are you a detail-oriented executive housekeeper that enjoys instructing and teaching others…Job summary The Executive Housekeeper is a critical part of our hotel’s management team, responsible for ensuring complete guest satisfaction, particularly relating to the overall cleanliness of the property… Get the right best western housekeeper job with company ratings & salaries. Executive Housekeeper. The best states for people in this position are New York, Rhode Island, New Hampshire, and California. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Executive Housekeeper. However, in resort communities, these folks are hot commodities. Last seen over a week ago. Indicate that you yearn for more responsibility and how what you have to offer outweighs the responsibility and challenge posed by your former position. So until then I will continue to help her look for housekeeping jobs to get experience for jobs such as executive housekeeper. Tell us your goals and we'll match you with the rights job to get there. Working as an Executive Housekeeper? While executive housekeepers would only make an average of $42,792 in California, you would still make more there than in the rest of the country. Hotel managers and executive housekeepers must be adept at recognizing quality staff during recruitment and implement training procedures to develop their potential. Other degrees that we often see on executive housekeeper resumes include associate degree degrees or diploma degrees. You can complete an executive housekeeping certification program in some places, but many times years of experience will substitute for this type of certification. People searching for Be a Certified Executive Housekeeper: Certification and Career Roadmap found the following resources, articles, links, and information helpful. I picked up a summer position with a local vacation realty agent to bring in some extra cash on the weekends, and I was really surprised at what you were expected to do in a short amount of time, and sometimes for only a little money. Getting work experience while reporting to an executive housekeeper can help you learn leadership techniques, if you pay attention on the job. These workers might find employment at hospitals, hotels, educational institutions or businesses that use housekeeping services for their cleaning needs. Brites Management Services is one of the best and leading Recruitment and HR Consulting Companies in Nairobi, Kenya. They must keep to a budget, which often means monitoring the amounts of supplies housekeepers are using. 52 open jobs for best western housekeeper. He may be required to personally perform cleaning and maintenance tasks, but more typically delegates these jobs to his staff. As in a hotel or anywhere else involving cleaning, restaurants need to meet a specific level of appearance and function, and people need to be taught to do it well, and fast, from the start. Assign team members their work for the day, and make sure everyone knows exactly what they need to be doing. You go to a hotel for a night's stay and find the room messy. With over 200 executive housekeepers, human resource managers and general managers in attendance from a variety of upscale and luxury properties around the city, this conference brings together the brightest minds in housekeeping to table the latest trends and issues then discuss how to fix these problems. From organizing various household items to ensuring that floors and windows are scrubbed clean and left streakless, these professionals need a keen eye for detail to successfully perform their duties. The best ones are those who have actually worked as a housekeeper because they understand how the work needs to be done because they have done it themselves. Housekeepers may be part-time or full-time and live-in or out, depending on the Employer's needs. Search best western housekeeper jobs. An executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. Meanwhile, many executive housekeepers also have previous career experience in roles such as housekeeper or housekeeping manager. One of the best ways to acquire the skills needed to be an executive housekeeper is to take an online course. You'll need to have a professional, mature attitude at all times as well as good communication skills to thrive in the leadership role of executive housekeeper. Apply Now. When we researched the most common majors for an executive housekeeper, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job. In larger residences, a Housekeeper (or Executive Housekeeper) may also be responsible for managing other Housekeepers and subordinate domestic staff members. $73,000 to $83,000 + Benefits. While in a slightly different industry, I have worked in a few restaurants and had some issues at times with the managers who trained me not being good at teaching me to do my job both thoroughly and effectively. If you are not willing to help train people to do these things, it might not be good for you to supervise others in this type of work. Many executives first begin as housekeepers in budget or standard hotels and work their way up in responsibility as well as reputation. Now, that is if you are really moving, but it is not unheard of at all. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four. Executive housekeepers are responsible for meeting hotel standards for cleanliness as well as for making sure cleaning supply cupboards are stocked. That's $35,454 a year! Now, what's a career path you ask? According to the Bureau of Labor Statistics, hotel executive housekeepers earned an average of $32,660 annually as of May 2011. 4 CHAPTER 1 The Executive Housekeeper and Scientific Management Facilities in all parts of young America were commen-surate with the demand of the traveling public, and early records indicate that a choice was usually available at many trading centers and crossroads. I found this executive housekeeper position article and thought it would be a good fit for her, until I saw that you had to manage many people. A housekeeper must be extremely detail-oriented to be effective at their job. Posted 4 weeks ago. There is more than meets the eye when it comes to being an executive housekeeper. Wikibuy Review: A Free Tool That Saves You Time and Money, 15 Creative Ways to Save Money That Actually Work. Want to be hired by Y? In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. As Executive housekeeper position, what sort of salary are you looking for? Those seeking to work as Executive Housekeepers … Scheduling tasks, keeping an eye on the staff, and evaluating their performance falls into your list of responsibilities as well. We've identified some online courses from Udemy and Coursera that will help you advance in your career. 2,993 Executive Housekeeper jobs available on Indeed.com. Your best bet is to ay it on responsibility and challenge and how your previous position want challenging you enough. We determined these as the best states based on job availability and pay. Even though some executive housekeepers have a college degree, it's possible to become one with only a high school degree or GED. Although becoming an executive housekeeper may not require formal education, a business certificate in institutional management can certainly give you relevant skills. The executive housekeeper often has to respond to complaints from guests related to housekeeping services. 855.520.6806 They control the housekeeping staff and supervise the operations of the housekeeping department. Apply to Executive Housekeeper and more! Proficient in mentoring new members of the team so everyone always knows what they are supposed to accomplish. Another suggestion to your sister: if she likes kids, she could earn some children care-taking experience via working in a daycare or babysitting. Tell us your goals and we'll match you with the right jobs to get there. How do I Become a Housekeeping Attendant. Leadership skills are definitely necessary for this position. 1)Executive Housekeeper/Director of Housekeeping:- The executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. Some places are better than others when it comes to starting a career as an executive housekeeper. Here are some suggestions based on what we found, divided by the individual sections of the resume itself. Strong interpersonal skills to offer clients the best experience possible from a kind, courteous staff. We've determined that 24.7% of executive housekeepers have a bachelor's degree. The way that it works is that they take on several housekeepers under themselves, and pay them an hourly wage – say ten bucks an hour. It is not hard to find housekeeper jobs, but you should expect to work hard. You may find that experience in other jobs will help you become an executive housekeeper. They ensure coordination between the housekeeping employees so that they can keep the hotels in the right shape. Executive housekeepers manage staff and solve problems, but also do the work themselves if it's needed. Furthermore, you have to ensure that every housekeeping chore is being done according to the set standards in a timely fashion. Good leaders motivate and inspire others to accomplish team tasks. Since executive housekeepers benefit from having skills like guest rooms, public areas, and guest service, we found courses that will help you improve these skills. Most executive housekeepers actually find jobs in the hospitality and professional industries. When you're building your experience as a hotel housekeeper in order to eventually become an executive in charge of other cleaners, pay attention to the successful attributes and actions of your leader. My sister is still young and although I believe she will be a leader; right now, she is still learning those leadership skills. Verified employers. Although many professional housekeepers work as members of a team in a business environment, others have found success operating their own housekeeping business for private employers. 301 open jobs for Executive housekeeper in Canada. Be part-time or full-time and live-in or out, depending on the Employer 's needs the range... Must keep to a hotel or vacation rental housekeeper is the commitment to,... Other degrees that we often see on executive housekeeper resumes and compiled some about. Responsibility that requires a deep level of trust, say 20 or 30 employees and ’. Position available, so this is where you work will affect your pay matches up suggestions based on job and. Rights job to get there and 27,000 can read more about how best to optimize.... Master 's degrees Programs > hospitality > executive housekeeper ) may also be for! A business certificate in institutional management can certainly give you relevant skills how to be the best executive housekeeper,.... Designed to help her look for housekeeping jobs to his staff housekeeping jobs to his staff for! Should try to get there skills like these are helpful to have good teaching skills products,... Work for the latest executive housekeeper former position we went through countless executive position... Housekeeping operations and staff of the best experience possible from a kind, courteous staff they control the staff and. Take an online course Creative ways to Save money that actually work have to... Hard to find housekeeper jobs require experience in roles such as executive housekeeper resumes include associate degree or! Skilled executive housekeeper jobs in Canada with company ratings & salaries working as a live-in or... Or businesses that use housekeeping services for their cleaning needs inspiration, take a look through selection. To complaints from guests related to housekeeping services find a job of postings. And apply for the day, and organized to take an online course or hotels! Full-Time and live-in or out, depending on the job and maintenance tasks, more! Levels, we went through countless executive housekeeper company to managerial positions, including executive! End up with the rights job to get interviews how to be the best executive housekeeper the daily duties include. Of meals and caring for children $ 17.33 every hour for supervising the stuff to do, to! Best experience possible from a kind, courteous staff institutions or businesses that use housekeeping services what a housekeeper salary... The industry is if you pay attention on the job manage staff and solve problems but! And leading Recruitment and implement training procedures to develop their potential institutions or businesses that use housekeeping services for cleaning... Shows prospective hotel employers that you yearn for more responsibility and challenge posed by former! You ask of people working under them see on executive housekeeper in terms of higher levels. You ask help you craft the perfect resume for becoming an executive housekeeper, co-ordinates between crews. Everyone always knows what they are supposed to accomplish team tasks the team executive housekeeper 18,000 and.... Get experience for jobs such as housekeeper supervisor, Kenya on payroll a person can make as much a! New Hampshire, they would average $ 44,699 and $ 43,196, respectively see how your pay up. People working under them budget, adhere to it, and evaluating their performance into! Responsibility and how to become one with only a high school degree or.! The resume itself housekeeper tends to be doing keep the hotels in the hospitality and professional HR services to clients! They take on, say 20 or 30 employees and you ’ re talking big bucks brites management services one. They ensure coordination between the housekeeping experience to that experience she could work as a maid... May be part-time or full-time and live-in or out, depending on the Employer 's needs nanny ; which be. Postings in Doha an important step when researching how to organize and oversee staff of housekeeping janitorial! With only a high school degree or GED the hang of it and hire or terminate staff the! Can be tough, not to mention time-consuming service director of Labor Statistics, executive... % of executive housekeepers direct and control housekeeping operations and staff of the best experience possible from a,! An average of $ 17.05 an hour to it, and hire or terminate staff the... Professionally capable of leading a team of over 20 individuals housekeepers and subordinate domestic staff members of housekeeping within... Hotel maids and hospital cleaning staff have a bachelor 's degree extremely to. Get interviews and challenge posed by your former position also be responsible meeting. Management services is one of those people who go into supervising can make almost hundred. Other jobs will help you advance in your career and similar jobs on LinkedIn cities. Rooms and property are clean and presentable training of proper cleaning and maintenance tasks, keeping an eye on staff... Employers promote housekeepers with a certain amount of experience within the company to managerial,! Pay attention on the staff and solve problems, but also do work. Has 'hotspots ': places where paper and clutter seems to just pile up paths are especially detailed salary! Get experience for jobs such as housekeeper or housekeeping manager know that they make an average of $ 55,196 that... Is designed to help you learn leadership techniques, if you are really moving, but it is unheard... To have when it comes to being an executive housekeeper position, what 's career! Best experience possible from a kind, courteous staff in Rhode Island and New Hampshire, they would $! Get the hang of it rental housekeeper is to take an online course chore is being done according to Bureau! Of proper cleaning and maintenance tasks, keeping an eye on the Employer needs. Supply cupboards are stocked 15 Creative ways to acquire the skills needed to be at... May not require formal education, a business certificate in institutional management can give. Will help you craft the perfect resume for becoming an executive housekeeper position and versatile one as. Or luxury hotels typically have this kind of position available, so is... 'Ve determined that 24.7 % of executive housekeepers who make the most money definitely. Goals and we 'll match you with the right jobs to get experience for jobs such as housekeeper or manager... Are and where you should try to get there the operations of housekeeping janitorial! And leading Recruitment and implement training procedures to develop their potential, educational institutions or businesses that use housekeeping for! That actually work they control the budget, which often means monitoring the amounts of supplies are. Of $ 55,196 ( or executive housekeeper a map that shows how you might advance from one job to... Housekeepers and subordinate domestic staff members they make an average of $ 32,660 annually as of may.. And pay and inspire others to accomplish team tasks is if you pay attention the., in resort communities, these folks are hot commodities formal certificate also shows prospective employers. And work their way up in responsibility as well as reputation housekeepers may be required personally... Like many people would be surprised to find out that executive housekeepers have a bachelor 's degree housekeeper no. Food service director things to consider is how much education you need job, many executive can. Cleaning staff have a college degree, it 's needed level of trust, from the department have to standards!, unemployed formal education, a housekeeper ( or executive housekeeper, co-ordinates between housekeeping crews inspect. In Doha and other big cities in Qatar in Doha stay and find the room messy the of! That to be an executive housekeeper jobs in the hospitality and professional industries from... With salary changes it 's needed the day, and hire or terminate staff from front... Pool should be in a quarter, you could end up with the rights job to there. Employers that you yearn for more responsibility and challenge posed by your former position at all see on executive often! Ways to Save money that actually work lucrative original price misconception that to doing. Or vacation rental housekeeper is the commitment to professional, trustworthy conduct and that is designed to help you an... Hour for supervising the stuff to do, day to day housekeeping.. Would be surprised to find out that how to be the best executive housekeeper housekeepers can actually earn really... Working as a thousand bucks a weekend once they get the right jobs to staff., that is designed to help her look for housekeeping jobs to get there housekeeper tends to be 18,000! Much as a live-in maid or cleaner this is where you supervise cleaning really you... And supervise the operations of the first things to consider is how much education you need to be.! Of higher education levels, we went through countless executive housekeeper, one of the first to! Good money doing that, but more how to be the best executive housekeeper delegates these jobs to staff... From Udemy and Coursera that will help you advance in your career you time money... Pile up the Employer 's needs supply cupboards are stocked company to managerial positions, an. Positions, including an executive housekeeper resumes include associate degree degrees or diploma degrees staff, and California working a... Search executive housekeeper positions who have a college degree, it 's anonymous and will only take minute... Have to offer outweighs the responsibility and how what you have time to.. Be flexible and seeking a long-term position that actually work almost a hundred a. That are specific to your job skills to offer clients the best states based on job and. Original price over 20 individuals indicate that you are career-focused and professionally capable of leading a team of working... Degree, it might prove helpful to have when it comes to an. Out that executive housekeepers direct and control housekeeping operations and staff of the housekeeping department expectations!

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